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American Red Cross

Delivers disaster relief and blood services

Donor Recruitment Associate Representative

Account ManagementConfirmed live in the last 24 hours
Full-timeCleveland, OH, USANo salary listed

About the Job

Requirements

  • A bachelor's degree or a combination of education and work experience is required.
  • One year of related experience is preferred; an equivalent combination of education and related experience is required.
  • Good organizational skills and the ability to handle multiple priorities effectively are required.
  • Excellent oral and written communication skills, including training and presentation skills, are required.
  • A current valid driver's license and a good driving record are required.
  • Travel to sites throughout the Red Cross organization may be required.

Responsibilities

  • Assist account managers in ensuring blood drives achieve their goals through drive management activities, including on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing online appointment schedules and entering appointments, working sign-up tables, and assisting with recruitment meeting preparations.
  • Provide oversight and record keeping in Hemasphere and the online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on sponsor group performance.
  • Provide organizational and operational support to blood drive coordinators to help achieve collection operations and annual goals.
  • Schedule and implement education programs for sponsor contacts, recruitment committees, line volunteers, and volunteer tele-recruiters within assigned groups to help meet collection objectives and comply with relevant regulations, procedures, and directives.
  • Use organizational tools, technology, and strategy to enhance customer service, efficiency, and productivity.

Desired Qualifications

  • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
  • Sales experience is preferred.

About the Company

American Red Cross

Delivers disaster relief and blood services

The American Red Cross provides emergency relief and humanitarian aid by mobilizing volunteers, donors, and staff to respond to disasters and everyday needs. Its main activities include collecting and supplying blood, running disaster response operations, offering life-saving training (such as CPR and first aid), supporting military families, and promoting preparedness in communities. The organization works by coordinating volunteers, managing blood banks and donation drives, deploying resources during emergencies, and teaching people essential emergency skills. What sets it apart from many other aid groups is its nationwide network and established infrastructure that combines disaster response, blood services, and preparedness programs under one umbrella, backed by a steady flow of donations and volunteers. The goal is to prevent and relieve human suffering by being ready to help at any time, at home and around the world.

Company size
10,001+
Company stage
Grant
Total funding
$1.2M
Headquarters
Washington DC, District of Columbia
Founded
2002

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