All Accor

Global hotel management, franchising, loyalty program

Assistant Manager Sales

Field SalesUpdated on Nov 11

Full-timeChennai, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Requirements

A diploma in Tourism or Hospitality Management is required.
At least 1 year of experience in a similar capacity with a proven track record is required.
Excellent reading, writing, and oral proficiency in English is required.
Proficiency in Microsoft Excel, Word, and PowerPoint is required.

Responsibilities

Investigate and assess market conditions and competition to determine effective and productive sales programs.
Establish and maintain relationships with current and prospective customers.
Maintain knowledge and awareness of special events, conventions, business meetings, and other market opportunities that could support sales of the hotel's facilities.
Design and execute sales plans and strategies for assigned segments to increase sales and revenue.
Plan and initiate actions to approach and secure new business for the organization.
Bring matters that may affect the hotel's interests to management's attention.
Assist the Director of Sales, Assistant Director of Sales, and Sales Manager in developing the strategic sales plan for assigned segments.
Achieve objectives established in the organization's strategic plan.
Coordinate and cooperate with all hotel departments to support productivity and guest service.
Respond to queries and resolve issues in a timely and efficient manner.
Ensure the team is trained on safety provisions and informed about departmental objectives and policies.
Motivate and develop the team to support effective departmental operations and teamwork.
Identify cost-effective use of resources and educate the team on resource use.
Identify prospects for sales deals in targeted markets and assigned segments, and prepare and conduct sales presentations.
Report progress of activities to the Director of Sales, provide prospective-customer information, make forecasts, and track current customer feedback.
Submit weekly and monthly sales plans, monthly market analyses, and daily sales and activity reports.
Contribute to increasing business volume.
Prepare annual sales goals and working plans, compare actual achievements against goals, and take corrective action periodically.

Job Description

Primary Responsibilities

Prime Function:

Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.
Establish and maintain relationships with all the current and prospective customers.
Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided by Novotel ibis Chennai OMR.
Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue.
Plan & initiate action plan to approach and secure new business for the organization.
Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

Key Responsibilities:

Sales & Marketing Planning

Assist the Director of Sales, ADOS & Sales Manager in the development of the Strategic Sales Plan for the segments.
Ensure to achieve objectives established in the Organization’s Strategic Plan.

People Management

Establish and maintain seamless co-ordination & co-operation with all departments of Novotel ibis Chennai OMR.
To ensure maximum cooperation, productivity, and guest service.
Develop and maintain effective relationships with all the departments.
Respond to queries by resolving issues in a timely and efficient manner.
Ensure that the team has been trained for all safety provisions.
Ensure that all personnel are kept well informed of department’s objectives and policies. Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

Financial Management

Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

Identify prospects for sales deals within targeted markets of the assigned area segment and also prepare and conduct sales presentations for them.
Ensure to report regularly to the Director of Sales on progress of the various activities, provide information about prospective customers, make forecasts and track current customer feedback.
Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports.
Contribute to increase in business volume.
Prepare annual sales goals, develop working plans to carry out goals, compare actual achievements against goal, periodically take necessary corrective action

Qualifications

Diploma in Tourism / Hospitality Management
Minimum of 1 year of experience in a similar capacity with proven track records
Excellent reading, writing and oral proficiency in English language
Proficient in MS Excel, Word, & PowerPoint

Additional Information

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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