Behavioral Health Intake Coordinator

Overview

The Behavioral Health Intake Coordinator will work within the ARH Command Call Center to help direct inpatient psychiatric admissions across the system.

Responsibilities

• Working with ARH Inpatient Psychiatry leadership to keep an up-to-date census across all of ARH’s inpatient Psychiatry beds
• Field calls from local Community Mental Health Center (CMHC) partners, gathering intake information on possible inpatient admissions.
• Communicates general medical clearance guidelines to CMHC and referring hospital, if needed
• Relay intake information from the CMHC’s to the attending/admitting physician so that a final admission decision can be made.
• Communicate with the CMHC, the admission decision and notify local unit of admission
• Confirms appropriate legal paperwork has been sent to Command to initiate/complete the involuntary admission.
• Send out twice-daily census updates, to key stakeholders throughout ARH and the local community.
• Perform all other duties as assigned

Qualifications

Education:

• Bachelor's Degree in Psychology, Social Work, or a Human Services-related field required.
• Master's Degree in Psychology, Social Work, or a Human Services-related field preferred.

Work Experience:

• One (1) to three (3) years of behavioral health experience strongly preferred.

Licensure/Certification:

• No licensure or certification requirements specified.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively and document information accurately.
• Ability to interact efficiently and professionally with a wide variety of individuals.
• Knowledge of basic medical terminology preferred.
• Basic computer skills preferred.
• Ability to move or lift patients and equipment as required.
• Ability to work independently within established guidelines.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to work flexible schedules and hours.
• Ability to work effectively with adults experiencing mental health disorders and/or co-occurring substance use disorders.
• Strong interpersonal, organizational, and problem-solving skills.
• Ability to maintain confidentiality and professional boundaries in a behavioral health setting.