Job Title: Vice President of Sales Engineering

Location: Bay Area, California

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.

Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.

Responsibilities:

1. Sales Engineering Leadership:

   • Provide strategic leadership to the sales engineering team, ensuring alignment with overall sales objectives and revenue goals.
   • Drive technical pre-sales initiatives, supporting the sales team in positioning our AI software solutions effectively.

2. Cross-Functional Collaboration:

   • Collaborate closely with the sales, product management, and marketing teams to ensure a cohesive and coordinated approach to customer engagement.
   • Work with product management to relay customer feedback and technical requirements for product improvement.

3. Customer Engagement:

   • Act as a technical advisor during the sales process, engaging with key stakeholders to understand their technical requirements and challenges.
   • Develop strong relationships with customers, instilling confidence in our technology and solutions.

4. Technical Expertise:

   • Stay abreast of industry trends, competitor offerings, and emerging technologies in the AI, Cloud, and SaaS domains.
   • Provide technical guidance to the sales team and customers, demonstrating a deep understanding of our product capabilities.

5. Team Development:

   • Recruit, mentor, and develop a high-performing sales engineering team.
   • Foster a culture of continuous learning and technical excellence within the team.

6. Sales Enablement:

   • Collaborate with the sales enablement function to develop training materials and resources for the sales team.
   • Ensure the sales team is equipped with the technical knowledge and tools needed for successful customer interactions.

7. Client Presentations and Communication:

   • Conduct technical presentations to clients, effectively communicating the value proposition of our AI software solutions.
   • Serve as a technical spokesperson at industry events and conferences.

Qualifications:

• Proven experience in a leadership role within sales engineering, preferably as a Director or above.
• Background in AI, Cloud, and SaaS technologies.
• Strong technical acumen and the ability to articulate complex concepts to both technical and non-technical stakeholders.
• Demonstrated success in collaborating with cross-functional teams.
• Excellent leadership and team management skills.