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Full-Time

VP of Sales Engineering

Updated on 7/23/2024

Aisera

Aisera

201-500 employees

AI service experience platform for automation

AI & Machine Learning

Compensation Overview

$175k - $240kAnnually

Senior, Expert

Palo Alto, CA, USA

Category
Sales Engineering
Solution Engineering
Sales & Solution Engineering
Required Skills
Sales
Marketing
Requirements
  • Proven experience in a leadership role within sales engineering, preferably as a Director or above.
  • Background in AI, Cloud, and SaaS technologies.
  • Strong technical acumen and the ability to articulate complex concepts to both technical and non-technical stakeholders.
  • Demonstrated success in collaborating with cross-functional teams.
  • Excellent leadership and team management skills.
Responsibilities
  • Provide strategic leadership to the sales engineering team, ensuring alignment with overall sales objectives and revenue goals.
  • Drive technical pre-sales initiatives, supporting the sales team in positioning our AI software solutions effectively.
  • Collaborate closely with the sales, product management, and marketing teams to ensure a cohesive and coordinated approach to customer engagement.
  • Act as a technical advisor during the sales process, engaging with key stakeholders to understand their technical requirements and challenges.
  • Develop strong relationships with customers, instilling confidence in our technology and solutions.
  • Stay abreast of industry trends, competitor offerings, and emerging technologies in the AI, Cloud, and SaaS domains.
  • Provide technical guidance to the sales team and customers, demonstrating a deep understanding of our product capabilities.
  • Recruit, mentor, and develop a high-performing sales engineering team.
  • Foster a culture of continuous learning and technical excellence within the team.
  • Collaborate with the sales enablement function to develop training materials and resources for the sales team.
  • Ensure the sales team is equipped with the technical knowledge and tools needed for successful customer interactions.
  • Conduct technical presentations to clients, effectively communicating the value proposition of our AI software solutions.
  • Serve as a technical spokesperson at industry events and conferences.

Aisera offers an AI Service Experience platform leveraging large language models and domain knowledge to enable high auto-resolution rates and cost savings through self-service automation across digital, voice, and contact center channels. The platform integrates with leading service providers and supports various workflows, offering multilingual virtual assistant capabilities for seamless conversational continuity.

Company Stage

Series D

Total Funding

$189.1M

Headquarters

San Jose, California

Founded

2017

Growth & Insights
Headcount

6 month growth

-4%

1 year growth

2%

2 year growth

44%