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Retell AI

Builds AI voice agents for business phone calls

Founding Strategic Partnerships - Cloud & Alliances

Business Development & PartnershipsUpdated on Nov 14
Full-time

About the Job

Requirements

  • At least five years of experience in strategic or channel partnerships at a high-growth software-as-a-service company.
  • Deep experience working with cloud hyperscalers, Communications Platform as a Service (CCaaS) or customer relationship management (CRM) platforms, consultancies, systems integrators (SIs), or business process outsourcing providers (BPOs).
  • Proven ability to build partner programs from zero and launch successful marketplace, co-sell, resale, or implementation motions.
  • Strong executive presence and ability to influence senior stakeholders.
  • Organizational, communication, and relationship-management skills sufficient to represent the company across the ecosystem.

Responsibilities

  • Own a portfolio spanning cloud hyperscalers, CCaaS and CRM platforms, consultancies, SIs, and BPOs.
  • Own portfolio outcomes, including activated partnerships, partner-sourced sales-qualified leads, co-sold pipeline, and closed-won repeatable revenue against quarterly targets.
  • Launch and grow cloud marketplace and co-sell programs, including listings, private offers, and programs that compensate partner account executives for selling the product; manage partner development managers, drive joint outbound activity with partner account executives, deliver field presentations, and attend partner conferences and kickoffs.
  • Build joint offerings with CCaaS and CRM platforms, SIs, consultancies, and BPOs; establish co-sell, resale, referral, and implementation models; enable partner teams; map shared accounts; and support joint pursuits through deployment.
  • Vet, sign, and activate strategic partners, consultancies, SIs, and BPOs; develop and launch training paths, certifications, go-to-market plays, and shared marketing assets to enable partners to position and deploy the product in client work; support live joint pursuits.
  • Drive co-marketing across the portfolio and represent the company through joint launches, blog posts, demonstrations, industry conferences, joint partner events, and roundtables.
  • Collaborate with Legal, Sales, forward-deployed engineers, Product, Engineering, and Marketing to ensure partner performance and alignment with the company’s revenue strategy.
  • Travel frequently for conferences, partner meetings, customer engagements, and ecosystem events.

Desired Qualifications

  • Deep experience working with cloud hyperscalers, CCaaS or CRM platforms, consultancies, SIs, or BPOs.
  • Proven ability to build partner programs from zero and launch successful marketplace, co-sell, resale, or implementation motions.

About the Company

Retell AI

Builds AI voice agents for business phone calls

Retell AI builds AI voice agents that answer and make phone calls for businesses, covering support, scheduling, sales, and payment calls once handled by human agents. Its agents take calls for companies such as CVS Health, Lenovo, Grab, and the San Antonio Spurs, in fields from healthcare to insurance and finance. Businesses build an agent in a drag-and-drop editor or with code, pick the AI model and voice behind it, connect it to phone lines and tools such as calendars, and test it on simulated calls before going live. Customers pay for each minute their agents spend on the phone. Retell AI was founded in 2023, went through the Y Combinator startup program, and is based in Redwood City, California.

Company size
51-200
Company stage
Seed
Total funding
$4.7M
Headquarters
Redwood City, CA
Founded
2023

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