Director Case Management - Technology Consulting

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About the Role 

This Director position is within FTI Consulting's Technology practice. FTI Technology utilizes modern review platforms for native document review and case management. A Director is responsible for managing multiple aspects of specific client matters. Our practice primarily provides professional consulting services to corporations and law firms for coordinating document review and production using Relativity and/or Nuix Discover.  

This is an ideal opportunity for someone who: 

• Communicates well – is excellent at boiling down complex concepts to explain them simply via verbal and written communication. 

• Is technically minded – all our work requires thinking in a logical, organized way about processes and sets of data. 

• Works flexibly with a variety of team members – we work on a variety of projects at the same time, each of which can be staffed differently and with different client demands. 

• Is eager and excited to learn – a positive, open-minded attitude will ensure quality work and bodes well for long-term career development. 

• Works hard - while innovation is part of future success, everyone has common tasks that are part of the overall workflow and on which attention to detail and high-quality client service are crucial. 

• Enjoys solving the impossible – we often receive requests that require us to consider difficult questions and develop new processes. 

• Able to travel when requested. 

What You'll Do  

• Proactive project planning and driving including agenda setting and timelines, leading internal and external discussions, task management and monitoring deadlines. 

• Serve as a primary point of contact for client/counsel including management of expectations and development of processes to successfully meet client end goals. 

• Work collaboratively with multiple teams to ensure seamless completion of tasks and handoffs.  

• Work to ensure a quality product and delivery of all work via QC checklists within established timeframes. 

• Manage project staffing and resource allocation. 

• Manage expenditures with budget estimates; maintain communication with client and project team regarding project scope and modifications. 

• Identify risk and work with team to implement processes to mitigate.  

• Introduce additional FTI services to clients as needs dictate.  

• Provide superior client service in demanding, deadline-driven situations. 

• Maintain professional image within the firm and project same to those outside the firm. 

How You’ll Grow 

The Director, eDiscovery will have the opportunity to gain a wide range of experiences and skills across the full spectrum of service lines FTI Consulting Technology offers. The Director will have access to working with senior leadership, learning from the best in the industry. The person in this role will have the opportunity to work on challenging projects and think outside the box. 

What You Will Need To Succeed

Basic Qualifications 

• Bachelor’s degree required.  

• 6 years+ relevant experience utilizing eDiscovery technology (Relativity, Nuix Discover, and/or Reveal). 

• 6+ years of legal / electronic discovery / case management experience.  

• This role requires travel to clients and FTI offices, as needed.  

• Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship. 

Preferred Qualifications 

• Strong proficiency with Windows and related software, such as Microsoft Excel. 

• Familiarity with Microsoft Access and SharePoint is a plus. 

• Moderate knowledge of technology, computers, and computer networking. 

• Excellent communication and client interface skills (verbal and written). 

• Outstanding client service in demanding, deadline–driven situations. 

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Supporting your total wellbeing is a year-round commitment at FTI. We provide a market-competitive benefits package and wellbeing resources to help you and your family thrive physically, emotionally, financially, and personally, including healthcare coverage, retirement savings, paid leave, family support, and financial protection benefits.