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Sharp Electronics

Electronics producer of displays and services

Quality Assurance Engineer

Quality EngineeringPosted on Nov 10
Full-timeSouthfield, MI, USA

About the Job

Requirements

  • Seven years of experience in automotive manufacturing.
  • Extensive knowledge of quality certifications, including AIAG and Six Sigma certifications.
  • Experience with OEMs.
  • Moderate proficiency with Microsoft Office applications and strong proficiency in Excel, including sorting, pivoting, filtering data, and drawing valid, statistically relevant conclusions.
  • Ability to communicate effectively in English, both written and verbally.
  • Ability and willingness to travel globally and work onsite several days per week in a hybrid arrangement.
  • Electrical, electronics, and mechanical aptitude.
  • Ability to work within ISO/TS/IATF requirements and procedures.

Responsibilities

  • Coordinate quality activities to meet customer objectives and satisfaction.
  • Monitor, evaluate, and generate quality and warranty reports using Sharp and customer systems for assigned OEM and Tier 1 customers.
  • Use, update, and manage OEM, Tier 1, and Sharp data collection and information systems as assigned.
  • Manage warranty chargeback evaluations from assigned OEM and Tier 1 customers.
  • Manage local representatives at global customer sites and work with them and Sharp Japan to meet assigned Sharp and customer scorecard objectives.
  • Continuously improve local representatives' capabilities as customer-facing first responders.
  • Build and maintain trusting, professional customer relationships while managing costs.
  • Work with local representatives to ensure sorting is managed according to inspection standards and the statement of work, verify costs, and approve third-party work as assigned.
  • Ensure customer-site problems are managed quickly and effectively; direct immediate containment and coordinate corrective action report (8D) submissions within prescribed time limits.
  • Apply knowledge of automotive demands and steps required to meet them.
  • Work in both advanced and reactive quality environments.
  • Serve as a subject matter expert on Sharp standards and products.
  • Travel to Sharp and customer manufacturing plants to handle first-level escalations for development and launch programs.

Desired Qualifications

  • A bachelor's degree in electrical engineering (BSEE).
  • Six Sigma certifications and/or Certified Quality Engineer (CQE) certification.
  • Experience with APQP, PPAP, 8D, BIQS, Q1, SPC, Six Sigma, and IATF.
  • International experience.

About the Company

Sharp Electronics

Electronics producer of displays and services

Sharp Electronics is a global electronics company that makes consumer electronics and business-to-business technology. Its products include consumer TVs under the AQUOS brand and a range of business solutions such as interactive displays, copiers, and IT services. Sharp’s products work by combining advanced display panels, sensors, connectivity, and software to deliver reliable consumer devices and integrated business solutions for classrooms, offices, and commercial settings. The company distinguishes itself through a long history of hardware innovations and a broad product mix that spans personal devices and workplace technologies, built on a legacy of engineering milestones like early liquid-crystal displays and all-transistor calculators. Its goal is to help people and organizations work more efficiently by providing dependable, high-quality electronics and intelligent display and IT solutions that keep pace with evolving needs.

Company size
501-1,000
Company stage
Acquired
Total funding
$23.7M
Headquarters
United States
Founded
1912

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