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Houston Methodist

Nonprofit academic medical center with hospitals

Mental Health Technician

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeTexas, USANo salary listed

About the Job

Requirements

  • High school diploma or equivalent education.
  • One year of previous experience as a Mental Health Technician in a psychiatric or substance abuse setting, or three years of experience as a nursing or patient-care assistant with specialized training and experience in crisis-management prevention in a hospital setting.
  • BLS (Basic Life Support) certification or instructor status from the American Heart Association.
  • NVCRISIS (Nonviolent Crisis Intervention) or instructor certification from the Crisis Prevention Institute within 30 days.
  • Demonstrate the skills and competencies needed to safely perform the assigned job, as determined through ongoing skills, competency assessments, and performance evaluations.
  • Have sufficient English-language proficiency in speaking, reading, and writing to perform essential job functions, particularly those affecting patient or employee safety or security.
  • Communicate effectively with patients, physicians, family members, and coworkers in a manner consistent with customer service and positive-language principles.
  • Demonstrate knowledge of court processes for detaining patients.
  • Show progression toward organizational and problem-solving skills, including the ability to prioritize multiple tasks and role components.
  • Show progression toward time-management skills.
  • Progress toward independence and exercise judgment when interacting with physicians, the interprofessional care team, patients, and their families.
  • Access information within the department and hospital system to support the department and interprofessional care team.
  • Possess basic computer knowledge and operate electronic health record systems, including Epic, and Microsoft Office applications, including Word, PowerPoint, and Excel, to maintain patient information.

Responsibilities

  • Care for and communicate effectively with population-specific patients and carry out delegated tasks under the guidance and supervision of a registered nurse, using therapeutic communication techniques to meet patients' physiological and psychosocial needs.
  • Record data, perform treatments and procedures according to established policies and procedures, and report observations and patient problems to the nurse.
  • Perform assigned non-nursing functions and provide relationship-centered care in accordance with Houston Methodist values.
  • Interact with peers, staff, and visitors supportively and respectfully; communicate clearly and professionally to support work efforts and resolve problems.
  • Collaborate with members of the interprofessional care team by communicating and reporting pertinent patient-care information comprehensively.
  • Respond positively to requests for assistance, contribute to department results, foster healthy workplace relationships, and facilitate problem resolution.
  • Follow patient- and family-centered care standards as directed by the registered nurse; perform treatments, activities, and procedures according to policy and report observations and patient problems to the registered nurse.
  • Assist physicians, patients, visitors, and staff as appropriate, using hospital databases such as Epic and accessing information needed by the department and interprofessional care team.
  • Help maintain and clean equipment, stock supplies, and position and transport patients.
  • Use progressive skills and peer-to-peer accountability to improve patient-satisfaction scores on the unit-based scorecard.
  • Accurately document care in patient medical records, maintain and update records, and ensure forms are properly identified and filed correctly.
  • Organize workflow, solve problems, and manage multiple priorities with minimal supervision; promptly enter errors into the patient safety reporting system to support process improvement and trend identification.
  • Work toward quality and safety targets on the unit-based scorecard through peer accountability, attention to tasks, and reporting near misses.
  • Manage time and prioritize daily tasks independently, using resources effectively and efficiently.
  • Contribute toward department financial targets through timely care documentation, minimizing incidental overtime, improving efficiency, and other department-specified practices.
  • Participate in department projects and shared-governance activities.
  • Seek guidance and validation from a preceptor and assigned licensed personnel regarding knowledge, skill level, and decision-making when needed.
  • Seek opportunities to expand learning beyond baseline competencies and continue developing as a Technician.
  • Travel to conduct home visits as needed; travel may be required within and outside the Houston metropolitan area.

About the Company

Houston Methodist

Nonprofit academic medical center with hospitals

Houston Methodist is a nonprofit academic medical center and hospital system in the Houston area. It delivers fee-for-service care through eight hospitals, focusing on cancer, heart and vascular care, transplantation, neurosciences, orthopedics, and digestive disorders, and treats thousands of international patients. The system combines patient care with research, education, and philanthropy through the Houston Methodist Hospital Foundation, with its flagship at the Texas Medical Center and partnerships with Weill Cornell Medicine, Texas A&M, and Rice University that support programs like EnMed and a broad clinical trials network via the Houston Methodist Research Institute. Its goal is to improve patient outcomes by providing high-quality medical care while expanding research, education, and collaborative clinical programs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Houston, TX
Founded
2008

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