ImageFIRST

Healthcare linen rental and laundering services

Delivery Advocate

Delivery & Courier DrivingPosted on Nov 5

Full-timeSalt Lake City, UT, USAIn-person

About the Job

Requirements

A minimum of three years of experience in sales or a route sales role is required.
A professional appearance is required.
The ability to consistently lift 35 pounds is required.
The ability to drive a commercial motor vehicle for up to 10 hours daily is required.
A minimum of a high school diploma or equivalent is required.
A valid driver's license and an excellent driving record are required.
The ability to obtain a Class C driver's license is required.
A sense of direction and knowledge of the area should be possessed.
Exceptional customer service skills are required.
Effective written and verbal communication skills are required.
Practical insight specific to the textile services industry and its operations is required.
The ability to identify problems and root causes, develop alternative courses of action, and make decisions based on logical assumptions and factual information is required.
Strong oral, written, phone, and face-to-face communication skills with associates, customers, and managers are required.

Responsibilities

Deliver products to and from clients as required.
Maintain positive communication with employees at the work location and client contacts.
Operate company equipment safely and responsibly and comply with rules and regulations relating to safety and commercial motor vehicle operation.
Work with the local team to facilitate client needs.
Load the truck according to the delivery manifest.
Unload all products from the truck and clean and sanitize the truck.
Communicate vehicle repairs, preventive maintenance, and accidents in a timely manner.
Ensure the delivery manifest is signed and recorded according to client expectations.
Attend team meetings as required.
Promote company values and positively impact associates, the community, customers, and patients.
Identify opportunities to add products at client locations and relay sales information to the local team.
Identify and resolve customer concerns, ensure satisfaction with deliveries, develop positive relationships with principal customer contacts, maintain a professional attitude, and maximize customer contract terms.

Overview

Founded in 1967, ImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a specialty in serving the healthcare market.

Check out our company page: https://www.imagefirst.com/company/

Responsibilities & Qualifications

We are seeking a Delivery Advocate to join our growing company! Great culture and Benefits!

This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies.

Shift: Monday - Friday (7:00 am - 4:00 pm)

Pay: $23.00-$25.00/hour

Job Responsibilities:

Deliver products to and from our clients as required. Create a positive moment with every interaction by maintaining positive communication with all employees at your location and all client contacts. Operate company equipment safely and responsibly, comply with applicable rules and regulations relating to safety and operation of commercial motor vehicles. Work with your local team to facilitate all clients needs.

Load truck: Ensure complete load is loaded in accordance with delivery manifest.
Unload Truck: Ensure all product is removed from truck and truck is cleaned and sanitized.
Truck Maintenance: timely communication of repairs, PM, accidents
Paperwork: Ensure delivery manifest is signed and recorded in accordance with our client’s expectations.
Team Meetings: Attend team meetings as required
Support: Promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, our community, our customers and their patients.
Sales: Look for opportunities to add product at clients and relay any sales information back to your local team.
Customer Relationships: Identify and resolve customer concerns, ensure customer satisfaction with deliveries, develop positive relationships with principal customer contacts, maintain enthusiastic and professional attitude and maximize customer contract term.

Job Requirements

Minimum of three years of experience within sales or a route sales role
Must possess a professional appearance
Must be able to consistently lift 35 pounds
Must be able to drive a commercial motor vehicle for up to 10 hours on a daily basis
Must possess a minimum of High School Diploma or equivalent
Must possess a valid Driver’s License and have an excellent driving record
Must be able to obtain a C Class Driver's License
Should possess a sense of direction/knowledge of area
Must possess exceptional customer service skills
Must have effective written and verbal communication skills

Essential Job Responsibilities include but are not limited to the following:

Knowledge: Practical insight specific to the textile services industry and operations.
Decision Making: Identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information.
Communication: Excellent oral, written, phone and face to face communication skills with associates, customers and managers.

Company Values & Benefits

Required Competencies:

Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do

Benefits:

Weekly pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Paid Parental Leave
Tuition Reimbursement
Referral Program
Great company culture
Collaborative team environment

EOE / Drug-Free Workplace

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.

About the Company

ImageFIRST

Healthcare linen rental and laundering services

ImageFIRST provides linen rental and healthcare laundry services for hospitals and outpatient facilities in the U.S. and Puerto Rico. It cleans and delivers hospital-grade linens and scrubs, using laundering processes that meet OSHA, CDC, HLAC standards and Joint Commission requirements to support infection prevention and a positive patient experience. The company uses RFID tagging to track scrubs and lab coats, improving inventory control and reducing losses for facilities. Revenue comes from service contracts with healthcare providers, focusing on consistent quality, reliability, and customer-centered service. ImageFIRST emphasizes diversity, equity, and inclusion among its associates and follows operating principles that guide decisions to benefit both clients and staff.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Pennsylvania, United States
Founded: 1967

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