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Marsh & McLennan

Brokers insurance and runs risk and HR consulting

Auto Claims Specialist

Claims AdjudicationConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, MexicoNo salary listed

About the Job

Requirements

  • Have 1 to 2 years of experience in auto and truck claims.
  • Have intermediate Excel skills, including pivot tables and databases.
  • Have completed or be pursuing an incomplete bachelor's-level degree in an economic-administrative field, administration, actuarial science, accounting, or a related area.

Responsibilities

  • Provide immediate assistance for auto-accident claims, guide clients on processes and conditions, and coordinate with the insurance company to resolve claims effectively.
  • Respond to client requests within a maximum of 72 business hours by email.
  • Follow up on valuations, repairs, legal processes, and vehicle releases.
  • Process reimbursements for towing, medical expenses, and deductibles, as well as damage payments and compensation for property damage or total loss.
  • Visit client facilities.
  • Be available by telephone to insured clients 24/7.
  • Provide clients with information about claims in process at the agreed frequency; currently, this is a weekly report.

Desired Qualifications

  • Demonstrate empathy.
  • Show attention to detail.
  • Demonstrate a sense of urgency.
  • Communicate effectively.

About the Company

Marsh & McLennan

Brokers insurance and runs risk and HR consulting

Marsh & McLennan Companies, which operates under the Marsh brand, is an insurance broker and consulting group serving businesses, governments and institutions worldwide. Its Marsh Risk unit arranges property, casualty, cyber and employee-benefit coverage, while Guy Carpenter places reinsurance for insurers. Mercer advises employers on pay, benefits, retirement and investments, and Oliver Wyman, Lippincott and NERA handle strategy, brand and economic consulting. Brokers earn commissions and fees from placing coverage, and consultants bill client fees or charge fees based on assets or plan members. The company traces its roots to 1871 and is headquartered in New York City.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
New York, NY
Founded
1871

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