DP World

Global cargo logistics and port operations

Global Manager - FinOps Systems & Processes, Freight Forwarding

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeDubai - United Arab EmiratesNo salary listedIn-person

About the Job

Requirements

A master's degree in Logistics, Supply Chain Management, and Finance activities in Freight Forwarding.
A diploma in Data Science.
Proven experience in system development and training in the logistics industry.
Strong organizational skills, including the ability to prioritize, plan, assign, and control.
Good knowledge of market-leading transportation management systems and supply chain visibility applications.
Project management skills, including the ability to plan, execute, and monitor projects.
Strong understanding of finance-related activities in Freight Forwarding.
Ability to motivate and facilitate a team to achieve set targets.
Exceptional communication and leadership abilities.

Responsibilities

Own finance-related operational systems, controls, and capability building across Freight Forwarding globally.
Define, govern, and continuously enhance the Finance–Operations system landscape, including CR2 and Fusion, to support financial integrity, scalability, compliance, and operational excellence.
Govern Finance Operations systems and ownership, process compliance, controls and risk management, system transformation and continuous improvement, global implementation and change leadership, global training strategy and capability building, stakeholder and cross-functional leadership, and leadership, culture, and governance.
Define and govern the digitalization and AI enablement pathway for Finance Operations, using advanced analytics, automation, and AI-driven capabilities to improve decision-making, control effectiveness, and process efficiency.
Translate business needs into globally governed system solutions and advance global standardization, system governance, training strategy, and transformation initiatives.
Act as the senior interface among business stakeholders, IT, Shared Services, and Global Finance Operations leadership.
Serve as a trusted advisor to Global Freight Forwarding Finance Leadership, Operations Excellence, IT, and the Global Shared Services Centre.
Exercise strategic decision authority over Finance Operations systems and standards across all Freight Forwarding regions and entities, with accountability for transformation, risk, compliance, and governance.

Job Purpose:

The Global Manager –Systems & Processes (FinOps) is accountable for enabling and scaling Freight Forwarding Operations through the strategic governance, enhancement, and effective utilisation of operational finance systems across DP World. The role ensures that Finance Operations platforms deliver robust, compliant, and efficient functionality that supports operational performance, financial integrity, and continuous improvement at a global scale. Acting as the senior interface between Business stakeholders (Products, Operations, Finance), IT, and Shared Services, the role defines the digitalisation pathway for Finance Operations, translating business needs into globally governed system solutions that advance DP World’s integrated logistics and transformation agenda. Defines and governs the digitalization and AI enablement pathway for Finance Operations—leveraging advanced analytics, automation, and AI-driven capabilities to improve decision-making, control effectiveness, and process efficiency, while translating business needs into globally governed system solutions that advance DP World’s integrated logistics and long-term transformation agenda.

Key Accountabilities:

The Global Manager - Systems & Processes (FinOps) is a global executive leadership role responsible for end-to-end ownership of finance-related operational systems, controls, and capability building across DP World Freight Forwarding.

Acting as the Global Finance Operations Systems Authority and Super User, the role defines, governs, and continuously enhances the Finance–Operations system landscape (CR2 / Fusion) to ensure financial integrity, scalability, compliance, and operational excellence across all regions, products, and entities.

This position sits at the intersection of Finance, Operations, IT, and Shared Services, driving global standardisation, system governance, training strategy, and transformation initiatives, while acting as a trusted advisor to Global FF Finance Leadership, Operations Excellence, IT, and the Global Shared Services Centre (GSC).

Global FinOps Systems Governance & Ownership
Process Compliance, Control & Risk Management
System Transformation & Continuous Improvement
Global Implementation & Change Leadership
Global Training Strategy & Capability Building
Stakeholder & Cross-Functional Leadership
Leadership, Culture & Governance
Role Specific:
Global enterprise scope across all Freight Forwarding regions and entities
Strategic decision authority over Finance Operations systems and standards
High executive visibility and interaction with global leadership
Transformation ownership, not execution-only
Risk, compliance, and governance accountability, not coordination

Qualifications, Skills and Experience:

Master's degree in Logistics, Supply Chain Management and Finance activities in Freight Forwarding.
Diploma in Data Science
Proven experience in system development and training in the logistics industry.
Strong organizational skills (prioritize, plan, assign and control).
Good knowledge of market leading TMS systems, and supply chain visibility applications.
Project management skills with the ability to plan, execute, and monitor projects
Strong understanding of Finance related activities in Freight Forwarding
Goal and team driven, good motivator and facilitator to ensure that set targets are achieved.
Exceptional communication and leadership abilities.

About the Company

DP World

Global cargo logistics and port operations

DP World is a global logistics and port operator that provides integrated, end-to-end supply chain solutions. It runs marine and inland terminals, manages ports and free zones, and offers cargo logistics, freight forwarding, warehousing, customs clearance, and value-added services such as packaging and reverse logistics. Its products work by operating a large network of terminals and logistics services that connect shipping, warehousing, and distribution, charging container handling fees and offering downstream services to improve supply chain efficiency. The company differentiates itself through its expansive, worldwide network (across 40+ countries) and its ability to control multiple stages of the supply chain—from ports and terminals to contract logistics and economic zones—allowing for seamless multimodal flows. DP World’s goal is to enable smooth, integrated global trade by expanding its network and offering end-to-end logistics solutions for diverse industries.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $1.5B
Headquarters: Dubai, United Arab Emirates
Founded: 2005

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