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CMC Markets

Global online trading platform and fintech

Customer Service Executive

Customer SupportConfirmed live in the last 24 hours
Full-timeToronto, ON, CanadaNo salary listedIn-person

About the Job

Requirements

  • Excel in customer service.
  • Be bilingual in English and French.
  • Have excellent verbal and written communication skills.
  • Demonstrate resilience and the capacity to work with customers in a high-volume call centre.

Responsibilities

  • Work collaboratively with the Premium Client Management team and the wider business.
  • Create a positive client experience through exceptional service and problem solving.

Desired Qualifications

  • A background at a large firm, with interest in moving to a smaller organisation for broader exposure to the business.
  • An interest in entering the financial services industry, including for a first step into the sector.
  • Studies in Business, Finance, Economics, or a similar area.

About the Company

CMC Markets

Global online trading platform and fintech

CMC Markets provides online trading services that give people access to global financial markets. It operates a portfolio of brands (CMC Markets, CMC Invest, CMC Connect, CMC CapX and OPTO) and partners with institutions like Revolut and ANZ Bank. Traders use web and mobile platforms to buy and sell assets such as shares, forex, indices, and commodities with real-time data and order execution. Its goal is to make financial markets accessible to more people through scalable, technology-enabled trading and investing, backed by trusted brands and partnerships.

Company size
501-1,000
Company stage
IPO
Headquarters
Canberra ACT, Australia
Founded
1989

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