Full-Time
Employee Benefits Account Manager
Hilb Group
1,001-5,000 employees
Nationwide personal and commercial insurance brokerage
No salary listed
Richmond, VA, USA
Hybrid
Hybrid work arrangement.
 Insurance (1) |
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- A high school degree is required.
- A minimum of 3 years of experience with benefits account management is preferred.
- A Life and Health Insurance license is preferred or must be obtained within 6 months of hire.
- Proficiency in Microsoft Office is required.
- The candidate must be able to analyze and understand insurance policies.
- The candidate must be detail-oriented and organized.
- Strong communication and interpersonal skills are required.
- Excellent customer service skills are required.
- Function as a benefits expert regarding client management, plan design, and financials.
- Evaluate and develop employee benefit plan designs aligned with strategic plans and goals for new and renewal commercial lines business.
- Manage request-for-proposal preparation, plan and marketing strategy, rate negotiation, and contract provisions with vendors and underwriters.
- Manage the renewal process and negotiate changes as needed.
- Manage the preparation and development of pre-renewal, renewal, and quarterly meeting presentations.
- Evaluate, analyze, and recommend appropriate benefit plan funding methodology.
- Participate in presentations to clients and prospects.
- Coordinate the development of open enrollment materials and miscellaneous benefit communication materials.
- Coordinate the development of and verify content in proposals, applications, binders, summary plan descriptions, and invoices.
- Evaluate and present solutions to meet healthcare reform and other regulatory changes as needed.
- Oversee the development of and present benchmarking analyses and reports to clients.
- Proactively identify issues requiring action and develop solutions.
- Develop advocacy and wellness plan strategy.
- Ensure a high level of customer service and satisfaction by handling other client needs.
- A minimum of 3 years of experience with benefits account management is preferred.
- A Life and Health Insurance license is preferred.
Hilb Group is an insurance brokerage serving personal and commercial lines across all 50 states through about 125 local branches. It assesses client needs and places policies with carriers, earning premiums and brokerage fees. The firm combines the buying power of a large broker with the local, hands-on service of neighborhood agencies, emphasizing local expertise and investing in employees. Its goal is to deliver customized, attentive insurance solutions that protect clients while supporting employee development and community impact.
Company Size
1,001-5,000
Company Stage
Debt Financing
Total Funding
$2B
Headquarters
Richmond, Virginia
Founded
2009
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Simplify's Take
What believers are saying
- Hilb closed Florida, Louisiana, and Michigan acquisitions in July and August 2026.
- The 2024 refinancing added over $500 million acquisition capacity for aggressive M&A.
- Rob Nesselt's March 2026 Southeast mandate targets retention and growth against Marsh and Risk Strategies.
What critics are saying
- The $1.6 million 2024 data-breach settlement exposes weak cybersecurity and regulatory scrutiny.
- The $2 billion refinancing increased leverage; debt service constrains margin and deal flexibility.
- Integration risk rises after 2026 Florida, Louisiana, and Michigan buys; one bad year stalls growth.
What makes Hilb Group unique
- Hilb Group runs 125-plus local offices across 32 states, preserving agency relationships.
- Its platform bundles property, casualty, employee benefits, and specialty coverage under one broker.
- Carlyle-backed acquisition discipline distinguishes Hilb from smaller independents and slower organic competitors.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
401(k) Company Match
Growth & Insights and Company News
6 month growth
↑ 33%1 year growth
↑ 33%2 year growth
↑ 33%Hilb Group continues to grow Midwest presence, acquires michigan-based property and casualty agency. Aug 28, 2026, 09:15 ET RICHMOND, Va., Aug. 28, 2026 /PRNewswire/ - Hilb Group announced today that it has acquired a Michigan-based property and casualty agency. The acquisition took effect on August 1, 2026, and builds on the company's growing portfolio in the Midwest region. About Hilb Group: The Hilb Group is a leading property and casualty and employee benefits insurance brokerage and advisory firm headquartered in Richmond, Virginia. Hilb Group is a portfolio company of The Carlyle Group, a global investment firm. Hilb Group seeks to grow through strategic acquisitions and by leveraging its resources and expertise to drive organic growth in its acquired agencies. The company has completed more than 200 acquisitions with over 125 offices in 32 states. Hilb Group is rated as one of the Fastest Growing Brokers by Business Insurance, a Top P/C Agency by Insurance Journal, and one of America's Fastest Growing Private Companies in the Inc. 5000. For more information on Hilb Group's growth as well as career opportunities, please visit our website at http://hilbgroup.com. Media Contact: M&A Contact: SOURCE The Hilb Group, LLC
Hilb Group acquires Florida commercial insurance agency to expand Southeast operations. July 2, 2026 Hilb Group has expanded its footprint in the Southeast with the acquisition of a Florida-based commercial property and casualty insurance agency, continuing the company's acquisition-driven growth strategy in the insurance brokerage market. The transaction became effective July 1, 2026. Financial terms of the acquisition and the identity of the acquired agency were not disclosed. The acquisition strengthens Hilb Group's commercial property and casualty operations in Florida, a key market within the Southeast, as the Richmond, Virginia-based insurance brokerage continues to build regional scale through strategic acquisitions. The company said the addition enhances its growing property and casualty business while expanding its presence in one of the nation's largest commercial insurance markets. Hilb Group has relied on acquisitions as a central component of its long-term growth strategy, combining locally established agencies with the operational resources, market access, and advisory capabilities of its national platform. The company works to preserve local client relationships while providing acquired businesses with expanded carrier access, technology, and back-office support to drive organic growth. Backed by global investment firm The Carlyle Group, Hilb Group has completed more than 200 acquisitions and now operates from more than 125 offices across 32 states. The company provides property and casualty insurance, employee benefits, and risk management advisory services to businesses and organizations nationwide. The latest transaction continues a period of active consolidation across the insurance brokerage industry, where larger firms have increasingly acquired regional and specialty agencies to expand geographic coverage, deepen industry expertise, and strengthen client service capabilities. Florida remains an attractive market for commercial insurance providers due to its large business base and complex property insurance environment. Hilb Group has consistently expanded its national platform through targeted acquisitions aimed at increasing market density and enhancing specialized capabilities. The company has earned recognition as one of the fastest-growing insurance brokerages in the United States, including rankings by Business Insurance, Insurance Journal, and the Inc. 5000. With the addition of the Florida commercial property and casualty agency, Hilb Group further reinforces its Southeast operations while advancing its strategy of building a larger national brokerage platform through a combination of strategic acquisitions and organic growth.
People moves: TDCI, Hilb announce new roles, new faces. March 3, 2026 The Tennessee Department of Commerce and Insurance announced personnel changes at the department this week. Michael Barber, with 20 years of experience in the insurance industry, was named director of the Consumer Insurance Services section. Barber joined TDCI in 2018 as a consumer insurance investigator, then worked as consumer insurance services manager, the department said in a statement. In 2025, the consumer section handled more than 5,100 consumer complaints and returned some $15 million to policyholders. Also, Peter Roth joined the department as director of business process improvement. He will oversee ways to streamline processes, improve efficiency and increase productivity by working with Insurance Division staff and with industry stakeholders, the department said. He is a retired Green Beret with management experience who previously worked with the Tennessee Department of Environment and Conservation. Hilb Group, a major insurance brokerage based in Virginia, named Rob Nesselt as its Southeast platform leader. Nesselt will oversee growth and business development in the region, Hilb said in a news release. Nesselt recently was commercial lines head at Risk Strategies' Atlantic region, and before that was with Marsh McLennan. Was this article valuable?
The Hilb Group, headquartered in Richmond, Va., has expanded into Kentucky by acquiring a local multi-line insurance agency, effective July 1, 2025. This acquisition enhances the company's services in the Midwest and Central regions, marking Kentucky as a new addition to its portfolio. The Hilb Group, a portfolio company of The Carlyle Group, has completed over 190 acquisitions with more than 125 offices in 32 states.
Hilb Group expands into Kentucky, grows market presence.