Senior Data Engineer

About GUIDEcx

GUIDEcx builds the customer onboarding platform that B2B software companies use to manage implementations and deliver better customer experiences. We started the customer onboarding category in 2017, and there is still a lot left to build. Customers are getting more access to their data, and we need a stronger data foundation underneath that: reliable pipelines, well-run storage, and solid protections.

The role

We’re hiring a data engineer to own our data platform: the ETL pipelines and data stores that move, store, and protect customer and product data.

The core of the job is data engineering. You will design, build, and maintain pipelines, and you will own data stores including our data lake and Postgres, with a focus on consistency, stability, backups, and encryption. We are not looking for a traditional DBA who mainly writes SQL and administers Postgres. We need someone who builds and runs pipelines.

On top of that, this person will also help with adjacent DevOps, infrastructure, and security work. We have one DevOps engineer today, so it helps a lot if you bring operational instincts from building data systems. You will also help with security and compliance RFPs (questions about encryption, data access, and data protection) and pitch in on related work such as vulnerability and container patching. That extra scope is real and useful, but it is not the center of the role.

What you’ll do

• Design, build, and maintain ETL pipelines that move data reliably into and through our data platform.
• Own data stores, including our data lake and Postgres instances: consistency, stability, backups, and encryption.
• Support growing customer access to data with systems that stay reliable and well protected.
• Use a practical DevOps and infrastructure mindset in how pipelines and data systems are built, deployed, and operated.
• Help answer security and compliance RFP questions about encryption, data access, and data protection.
• Occasionally support DevOps and IT on security-adjacent work, such as vulnerability management and container patching.

What we’re looking for

• Experience building and operating ETL or similar data pipelines in production, not only querying or administering databases.
• Comfort owning data stores such as a data lake and Postgres, including backups, reliability, and encryption.
• A data engineer who has picked up DevOps and infrastructure habits from shipping and running pipelines.
• Willingness to help with security RFPs and light security-adjacent work; you do not need to be a dedicated security engineer.
• Ownership: you can take a problem from “customers need access to this data” through a durable, well-run system.
• Clear communication with engineering and non-engineering stakeholders.

Nice to have

• Experience standing up or migrating data warehouse or data lake pipelines.
• Familiarity with compliance questionnaires and customer security reviews.
• Hands-on work with container patching, cloud infrastructure, or similar operational tasks.

Logistics

This role is full-time and fully remote in the United States. The package includes stock options and comprehensive benefits.