TopView Group

Sightseeing and visitor experience operator

Customer Service Agent - Sightseeing Tours

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeNew York, NY, USA$17 /hrIn-person

About the Job

Requirements

Weekend and night availability is required.
Flexibility is required.
Ability to carry promotional signage and materials throughout the shift.

Responsibilities

Wear the full company uniform and maintain a professional appearance.
Operate the company-issued point-of-sale machine.
Process cash and credit card transactions.
Handle and reconcile daily cash.
Explain tour packages, pricing, and hours of operation.
Ensure customers understand their purchases.
Print tickets for referrals.
Assist customers with app downloads and reservations.

Pay: $17.00 per hour

Job description:

Join the Front Line of NYC Tourism

TopView Sightseeing is hiring Customer Service Agents to support our growing tourism operations across New York City.

This is an outdoor, field-based position located at high-traffic tourist attractions and sightseeing stops. We are seeking energetic, customer-focused professionals who enjoy working in dynamic city environments.

Schedules may vary based on tourism demand, weather, and operational needs. Weekend and Night availability, and flexibility are required.

Compensation

$17.00 per hour base pay $0.50 per ticket printed and/or sold Strong earning potential in high-volume locations

Key Responsibilities

Wear full company uniform and maintain professional appearance
Ability to carry promotional signage and materials throughout the shift
Operate company-issued POS machine
Process cash and credit card transactions
Handle and reconcile daily cash
Explain tour packages, pricing and hours of operation
Ensure customers understand their purchases
Print tickets for referrals
Assist customers with app downloads and reservations

Job Types: Full-time, Part-time

Work Location: In person

About the Company

TopView Group

Sightseeing and visitor experience operator

TopView Group is best understood as a sightseeing and visitor-experience operator. Local guest-service, driving, marine, food-service, maintenance, and sales teams operate the experiences. Its brands run hop-on sightseeing, themed bus experiences, harbor cruises, bike rentals, and ticketing services in major destinations. Central functions support scheduling, technology, partnerships, marketing, finance, and expansion. The scope follows TopView's portfolio represented on its official group and recruiting sites. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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