B

Banco Bilbao Vizcaya Argentaria

Global banking and financial services

Operations Investment Banking Analyst 2

Retail & Commercial BankingPosted on Nov 13
Full-timeLima, PeruNo salary listedIn-person

About the Job

Requirements

  • Previous experience providing customer service in business or corporate banking and managing operations for clients.
  • Preferred training in Industrial Engineering, Systems Engineering, or a related field.
  • Knowledge and use of artificial intelligence tools such as Gemini and Google Workspace is valued.
  • Process-improvement orientation to reduce manual work and optimize operational timelines is valued.

Responsibilities

  • Oversee and ensure excellent end-to-end operational and administrative management for corporate clients, ensuring regulatory compliance, communications, and operational risk controls.
  • Receive, validate, and manage physical, scanned, or OneSpan instruction letters for timely execution of transactions, including international, BCR, and inter-account transfers, remittances in Lima and provinces, and BBVA Cash forms, maintaining traceability and business continuity.
  • Process payroll, CTS, AFP, and supplier payment files accurately and on time for corporate clients.
  • Manage the timely discounting and cancellation of bills in the portfolio.
  • Execute and monitor invoice payment settlements for factoring transactions.
  • Administer the lifecycle of guarantee letters, including issuance, modification, extension, and cancellation.
  • Ensure requested manager's checks and international drafts are issued to corporate clients after applying validation controls.
  • Validate authorized signatories' signatures and powers in all documentation, including instruction letters and contracts, to help prevent risk and fraud.
  • Process and follow up on refunds of interest and commissions (R4), providing timely responses that support client confidence and experience (RCP).
  • Manage refunds of interest and commissions (R4) for transactions carried out at the office itself.
  • Manage corporate client complaints empathetically and urgently, analyze root causes, and implement lasting solutions to prevent recurrence.
  • Respond to corporate clients' operational questions and requests with clear advice and timely service.
  • Take responsibility for assignments and strategic challenges given by the immediate manager.
  • Proactively coordinate with clients, Bankers, or Internal Managers to obtain missing data or funds, minimizing friction and ensuring business continuity (Radical Client Perspective - RCP).
  • Promptly alert the Banker or Manager to insufficient funds to support preventive commercial action and minimize operational friction.
  • Coordinate the issuance, activation, and secure delivery of credit and gift cards, maintaining custody and delivery traceability.
  • Keep corporate client records accurate and up to date in bank systems, including addresses and client information.
  • Record confirmation of signatures on letters, requests, and other documents submitted by corporate clients.
  • Cancel current and savings account contracts according to internal procedures.
  • Set up accounts for AFP/SUNAT payments on digital platforms and ensure they are operational without delay.
  • Authorize deposits to accounts for payroll, suppliers, and CTS.
  • Ensure contracts and guarantee letters are sent to the Single File promptly.
  • Follow up on observations reported by Legal Services (bastanteo).
  • Verify that international, BCR, and interbank transfers from Leasing and Comex, made against a ledger account, meet the Unit's requirements.
  • Manage digital instructions in OneSpan promptly and report and resolve technical incidents through the appropriate channels (CAUCIB).
  • Execute requests for partial or full loan repayments.
  • Challenge existing daily processes and design and promote end-to-end optimization, simplification, and redesign initiatives to eliminate repetitive tasks and reduce cycle times.
  • Use generative artificial intelligence tools, including Gemini, ChatGPT, and agents, for requirement analysis, report preparation, and operational optimization.
  • Design and implement operational automation using Google Workspace tools, including Apps Script, advanced Sheets, Forms, Sites, Drive, and Tasks, to improve traceability and efficiency.
  • Own assigned commitments, incidents, and transactions end to end through full resolution, while maintaining transparent communication with stakeholders.
  • Collaborate across control teams, Legal Services, RCA, Commercial Banking, and support teams to expedite complex transactions and promote a One Team culture.
  • Share best practices and digital tools to support the team's ongoing development.
  • Perform other duties assigned by the immediate manager and promote continuous improvement of the role and area.

Desired Qualifications

  • Knowledge and use of artificial intelligence tools such as Gemini and Google Workspace.
  • An orientation toward continuous process improvement to reduce manual workload and optimize operational timelines.
  • Training in Industrial Engineering, Systems Engineering, or a related field.

About the Company

Banco Bilbao Vizcaya Argentaria

Global banking and financial services

Banco Bilbao Vizcaya Argentaria, commonly known as BBVA, is a multinational financial services group offering retail, commercial and corporate banking. It provides accounts, payments, lending, mortgages, investment products and financial guidance for individuals and businesses, alongside services for institutional clients. BBVA combines physical banking networks with digital channels and operates across multiple international markets. Its business spans everyday financial needs, business financing, wealth management and transaction services within the regulated banking industry. Its workforce combines specialist delivery, customer support and business operations.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at Banco Bilbao Vizcaya Argentaria

See more jobs