Vice President Operations
BJAK
Vice President Operations
BJAK
Online auto insurance marketplace with services
There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting.
Our first application is an agent-first mobile communication app. We believe building applications that users use daily for communication, coordination and collaboration needs will help integrate AI into their lives. The net effect is to eliminate misinformation, achieve low coordination costs, enable high quality tasks and collaboration at scale with minimal or little prompting.
The VP, Operations will own group-wide operations and execution across ActAI businesses, functions and markets. The role is responsible for making sure priorities translate into clear ownership, measurable outcomes and fast execution.
Turn group priorities into targets, owners, timelines and operating plans.
Run operating reviews and identify businesses, teams or projects that are behind plan.
Solve cross-functional problems across product, technology, operations, people and commercial teams.
Build processes for planning, performance management, accountability and resource allocation.
Lead the operating setup of new businesses, markets and teams.
Improve organisational structures and processes that slow execution.
Step directly into critical projects when execution or ownership is weak.
Strong track record building and scaling operations in a technology company, startup or high-growth business.
Experience owning company-wide, multi-market or multi-business execution.
Strong understanding of business metrics, operating models and organisational design.
Ability to identify why a business or team is underperforming and implement the fix.
Highly analytical with strong execution capability.
Hands-on operating style - comfortable working directly with data, processes and teams.
Bjak.my runs Malaysia's leading online auto insurance marketplace and digital services platform, letting users compare and buy car and motor insurance from multiple insurers and renew road tax instantly. The product works by collecting user details, showing quotes, enabling purchase, and offering added services like nationwide towing and emergency roadside assistance, all through a single platform; revenue comes from commissions on sales and extra services. It differentiates itself with a wide insurer network and a multi-service approach (insurance, road tax renewal, towing, roadside help) backed by MSC Status. Its goal is to make auto-related financial and support services simpler, cheaper, and more accessible for users across Malaysia and the Southeast Asia region, while continuing to save customers money.
Explore more opportunities at BJAK