Twinings

Produces and markets blended teas globally

Global Procurement P2P – Transformation & Excellence Lead - Procure-to-Pay

Procurement & SourcingUpdated on Nov 13

Full-timeNo salary listed

About the Job

Requirements

Significant experience in procure-to-pay transformation programmes, financial-control knowledge, service-management experience, and exposure to global shared-service or outsourced delivery.
Experience developing business cases and system-adoption strategies, and managing technology change programmes for system deployment and adoption.
Experience developing system workflow schematics and translating technical functionalities into simplified, accessible user-guide materials.
Strong knowledge of procurement ecosystems.
Excellent project and programme management skills for driving performance-improvement initiatives.
Experience working in global, matrix organisations.
Strong stakeholder-management and influencing skills.
Excellent communication and presentation skills.

Responsibilities

Lead the digital transformation of the procure-to-pay ecosystem by defining the future-state vision, identifying and prioritising opportunities and initiatives—including automation, artificial intelligence, analytics and emerging technologies—and translating these into a sequenced transformation roadmap.
Define and document end-to-end system relationships, data flows, process design, dependencies and integration points that support procure-to-pay decisions, enabling solutions to work consistently and at scale across functions and regions.
Develop robust business cases for high-value business problems, establish governance and success measures, KPIs, risks and impacts, and work with Procurement, Finance, BizTech and external partners to deliver measurable improvements in productivity, compliance, user experience and business value.
Lead operational performance, governance and continuous improvement of the end-to-end procure-to-pay ecosystem, ensuring efficient, compliant and scalable processes aligned with wider improvement plans and future digital investment.
Drive digital excellence through process standardisation, automation and simplification initiatives that improve user experience, compliance and efficiency. Resolve blockers, escalate decisions and maintain delivery focus through to changes in how people work. Establish and monitor KPIs that deliver operational effectiveness.
Ensure effective management of system risks, controls, data quality and regulatory compliance across the source-to-pay process. Identify and work with relevant teams on system outages and remedies where applicable.
Monitor external trends to identify improvement opportunities, translating them into business cases that balance business value, risk and resource requirements, technology-roadmap updates and system-programme deployment.
Lead change-management programmes for system-functionality improvements and adoption activities, including process-design validation, test scripts, system and integration testing, user acceptance testing, Super Users, system and process release readiness for business users, and post-go-live hypercare.
Partner with Procurement Excellence peers to deliver training roadmaps, update capability frameworks and maintain the knowledge-management library.
Manage relationships with external technology providers and support partners, ensuring service levels, system performance and ongoing value delivery.

Desired Qualifications

Experience and understanding of procurement policies and the third-party controls landscape.
Experience with knowledge-management frameworks.
Continuous Improvement certification, such as Lean, Six Sigma or equivalent.
Experience of external benchmarking.

Andover or Poland

Great People Work Here

Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values people and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.

We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.

The Global Procurement P2P Transformation & Excellence Lead will own the digital transformation roadmap, prioritise initiatives, optimise and continuously advance the capabilities for the P2P ecosystem for TwO’s global Procurement function. Driving productivity and efficiencies, the role will deliver the strategy that balances compliance, simplification and best-in-class performance of Procurement P2P activities, now and for the future.

The role will work closely with internal stakeholders, design and embed functional system capabilities that optimise and promote best practice for end-to-end P2P including sourcing optimisation. The role is responsible for delivering solutions that enables compliance and performance, and drives improvement throughout the procurement lifecycle, applying global standards aligned with the Procurement policy.

The role is responsible for identifying, planning and delivering improvement opportunities that bring value add, and deliver business outcomes through continuously reviewing emerging system functionalities, which may include workflows for ESG and Risk, whilst improving automation through AI solutions.

In addition, the role is responsible for embedding a culture of excellence by defining and regularly reviewing performance measures, supporting goal setting and monitoring organisational effectiveness because of the systems and their functionality.

Lead the digital transformation of the P2P ecosystem by defining the future-state vision, identifying and prioritising opportunities and initiatives inclusive of automation, artificial intelligence, analytics and emerging technologies, and translate these into a sequenced transformation roadmap.
Define and document end to end system relationships, data flows and process design, dependencies and integration points that support P2P decisions so solutions can work consistently and at scale across functions and regions.
Develop robust business cases for high-value business problems, establish clear governance and success measures, KPIs, Risk and impacts, and work with Procurement, Finance, BizTech and external partners to deliver measurable improvements in productivity, compliance, user experience and business value.
Lead the operational performance, governance and continuous improvement of the end-to-end P2P ecosystem, ensuring efficient, compliant and scalable processes across the business in alignment with wider improvement plans and future digital investment.
Drive digital excellence through process standardisation, automation and simplification initiatives that improve user experience, compliance and efficiency. Resolve blockers, escalate decisions and maintain delivery focus through to changes in how people work. Establish and monitor KPIs that deliver operational effectiveness.
Ensure effective management of system risks, controls, data quality and regulatory compliance across the source-to-pay process. Where applicable, identify and work with relevant teams for system outages and remedies.
Monitor external trends to identify opportunities for improvement, translating them into business cases balancing business value, risk and resource requirements, technology roadmap updates, and system programme deployment.
Lead change management programmes for system functionality improvements and adoption activities, including process design validation, test scripts, system/integration testing, UAT, Super Users, system/process release readiness for business users, and post-go-live hyper care.
Partner with Procurement Excellence peers to deliver training roadmaps, update capability frameworks and knowledge-management library.
Manage relationships with external technology providers and support partners, ensuring service levels, system performance and ongoing value delivery are achieved

Essential

Significant experience in P2P transformation programmes, financial-control knowledge, service-management experience, and exposure to global shared-service or outsourced delivery.
Experienced in developing business cases, developing system adoption strategies, and managing technology change programmes for system deployment and adoption.
Experience in developing system workflow schematics and translating technical functionalities into simplified accessible user guide materials.
Strong knowledge of Procurement ecosystems.
Excellent project and programme management skills driving performance improvement initiatives.
Experience working in global, matrix organisations.
Strong stakeholder management and influencing skills.
Excellent communication and presentation skills.

Desirable

Experience and understanding of Procurement policies and third-party controls landscape.
Experience of knowledge management frameworks.
Continuous Improvement certification (Lean, Six Sigma or equivalent).
Experience of external benchmarking

About the Company

Twinings

Produces and markets blended teas globally

Twinings is a global tea company with a 300-year heritage, producing a wide range of tea and beverage brands. It blends and creates teas through masterblending expertise and collaborates to innovate new flavors and products, aiming to energize, refresh, and comfort consumers. The company differentiates itself through its long history, disciplined execution, and international reach, turning ideas into market-ready products and sustaining growth across its brand portfolio. Its goal is to grow a successful international business by expanding its beverage offerings while staying true to its heritage and values.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Andover, MA
Founded: 1706

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