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Full-Time

Program Security Administrator

Confirmed live in the last 24 hours

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Senior

Silver Spring, MD, USA

Full-time on-site position.

US Top Secret Clearance Required

Category
Risk & Compliance
Legal & Compliance
Requirements
  • Minimum of 5 years security-related experience in the corporate or program security environment
  • 2 years of experience as a CPSO
  • Top Secret Clearance with an SF 86 under 4 years old
Responsibilities
  • Implement, safeguard, and develop SOPs for protective methods and security procedures for safes, storage containers, locks and locking systems, facilities and loss prevention dictated by DoD SAP procedures and regulations.
  • Conduct inspections and site assistance visit (SAVs) for physical, personnel and information security procedures.
  • Develop and implementing security plans involving access to employees, badge systems, intrusion detection system (IDS), and other electronic devices.
  • Coordinate for and process Program Access Request (PAR) packages for candidates nominated for special access (internally and externally) ensuring that all meet the enhanced security reviews and guidelines as dictated by the ICD 704 and prescribed Department of Defense regulations.
  • Prevent unauthorized access to classified material, facilities and documents and safeguards them against espionage, sabotage, damage, and theft.
  • Assist and report to the PM regarding the administration and implementation of security regulations, policies, and procedures for all aspects of security management program.
  • Conduct evaluations of Insider Threat Programs.
  • Establish and maintain relationships, liaison contact, and staff coordination with the PSO office.
  • Plan, develop, coordinate, prepare and maintain Fixed Facility checklists
  • Implement, manage, and monitor security requirements to maintain accreditation for facility.
  • Report to the supervisor on implementation of security regulations for all aspects of security management, compliance, and support.
  • Ensure classified information is properly protected and handled at the appropriate level in accordance with the applicable Security Classification Guides (SCG).
  • Provide clear and concise verbal and written communications
  • Meet regularly with FSO and security team to discuss security administration

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) solutions. The company assists clients in understanding their customers' journeys and identifying areas for improvement by using techniques like customer journey mapping and usability testing. After pinpointing these opportunities, TSC helps clients transition to digital solutions that enhance customer satisfaction. Unlike many competitors, TSC emphasizes a thorough understanding of customer experiences and actively involves testing and refining solutions to ensure they meet customer needs. The goal of TSC is to create happier customers, which in turn drives better business outcomes for their clients.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

N/A

Growth & Insights
Headcount

6 month growth

3%

1 year growth

3%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Working at TSC offers the opportunity to be part of a global team, providing exposure to diverse markets and cultures.
  • The backing of Sitel Group provides job security and access to a wide range of resources and professional development opportunities.
  • TSC's emphasis on innovative customer experience solutions means employees are constantly engaged in cutting-edge projects that drive real business impact.

What critics are saying

  • The competitive nature of the digital customer experience industry means TSC must continuously innovate to stay ahead.
  • Being part of a large organization like Sitel Group could lead to bureaucratic challenges and slower decision-making processes.

What makes TSC unique

  • TSC's global presence with offices in Miami, Paris, Sao Paolo, and London allows it to offer localized customer experience solutions, unlike competitors with a more limited geographic reach.
  • As a member of Sitel Group, TSC leverages a vast network of over 75,000 professionals, providing a depth of resources and expertise that smaller agencies cannot match.
  • TSC's focus on customer journey mapping and usability testing ensures that their solutions are data-driven and tailored to specific client needs, setting them apart from agencies that offer more generic services.

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