GetVocal AI builds and runs enterprise-grade customer-experience platforms that blend human agents with AI for conversations across voice, chat, and WhatsApp. Its system uses a Conversational Map to orchestrate interactions, an Agent Control Center to manage AI and human agents, and Hybrid Workforce tools to route tasks between automation and humans. This lets companies automate activities like lead qualification, onboarding, retention, and 24/7 support while keeping humans involved for nuanced, high-risk, or governance-bound decisions. The platform can run on-premise, in a private cloud, or in a hybrid setup and is designed to comply with EU AI Act expectations. GetVocal AI serves large customers across multiple markets and has secured funding to expand further in Europe.
Company Size
11-50
Company Stage
Series A
Total Funding
$26.9M
Headquarters
Paris, France
Founded
2023
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