Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Lead Quality Assurance Engineer

Manual & Functional QAUpdated on Nov 5

Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

At least 7 years of QA/QE experience with recent lead-level responsibility.
Hands-on testing experience with Microsoft Dynamics 365 and Dataverse.
Knowledge of Dynamics security roles, configuration, workflows, business process flows, and integration testing.
Experience testing APIs and enterprise integrations using Postman or similar tooling.
Experience with Azure DevOps test plans, work items, and release pipelines or equivalent.
Strong functional, regression, exploratory, and risk-based testing capability.
Ability to translate business processes into end-to-end scenarios and release evidence.

Responsibilities

Lead requirements analysis, test planning, estimation, and execution across releases.
Validate Dynamics 365 entities, forms, business process flows, security roles, workflows, and integrations.
Coordinate functional, integration, regression, exploratory, and user acceptance testing support.
Own defect triage, root-cause collaboration, retesting, and closure.
Validate Power Platform components where used, including Power Apps, Power Automate, and Dataverse.
Partner with developers, product owners, subject matter experts, and automation engineers.
Mentor assigned analysts and establish reusable test assets and data.
Manage large projects or processes and/or products and systems with limited oversight from management.
Coach, review, and delegate work to lower-level professionals.
Address difficult and moderately complex IT function-related problems.
Serve as an expert within the discipline.

Desired Qualifications

Power Platform testing experience across Power Apps and Power Automate.
Exposure to ACCELQ, Selenium, Playwright, or comparable automation tools.
Experience with insurance distribution, CRM, sales, policy, or commission-related workflows.
Experience with data migration and reconciliation in Dynamics implementations.

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

Role purpose

Own end-to-end quality engineering for a Dynamics 365 enterprise application.Platform emphasis: Dynamics 365 and Power Platform depth is mandatory. Recruiters should look for direct testing of Dataverse, security roles, workflows, integrations and configuration-driven releases.

How you'll make an impact

Responsibilities:

Lead requirements analysis, test planning, estimation and execution across releases.
Validate Dynamics 365 entities, forms, business process flows, security roles, workflows and integrations
Coordinate functional, integration, regression, exploratory and UAT support
Own defect triage, root-cause collaboration, retesting and closure
Validate Power Platform components where used, including Power Apps, Power Automate and Dataverse.
Partner with developers, product owners, SMEs and automation engineers
Mentor assigned analysts and establish reusable test assets and data.
Managing large projects or processes and/or products and systems with limited oversight from management.
Coaching, reviewing and delegating work to lower-level professionals.
Facing IT function related problems that are difficult and moderately complex.
Serving as an expert within own discipline

About you

Qualifications:

7+ years in QA/QE with recent lead-level responsibility.
Hands-on testing experience with Microsoft Dynamics 365 and Dataverse.
Knowledge of Dynamics security roles, configuration, workflows/business process flows and integration testing.
Experience testing APIs and enterprise integrations using Postman or similar tooling.
Experience with Azure DevOps test plans, work items and release pipelines or equivalent.
Strong functional, regression, exploratory and risk-based testing capability.Ability to translate business processes into end-to-end scenarios and release evidence.

Preferred Qualification:

Power Platform testing experience across Power Apps and Power Automate.
ACCELQ, Selenium, Playwright or comparable automation exposure.
Experience with insurance distribution, CRM, sales, policy or commission-related workflows.
Experience with data migration and reconciliation in Dynamics implementations.

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size: 10,001+
Company stage: IPO
Headquarters: Itasca, IL
Founded: 1927

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