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Axon

Builds weapons, cameras and software for police

Implementation Engineer 2

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeSeattle, WA, USA

About the Job

Requirements

  • A bachelor's degree is highly preferred, or equivalent work experience.
  • At least 4 years of experience analyzing and developing technical systems and software solutions.
  • Expert networking knowledge and experience managing technical projects, implementations, and integrations from inception to successful completion, including LAN/WAN, security, IP video, and video management systems.
  • Expert-level understanding of Linux frameworks, including containerization platforms; Docker is preferred.
  • Advanced understanding of cloud technologies, software development packages, and data management tools.
  • Advanced experience with IT business processes, including Architecture Review Boards and IT Security Reviews.
  • Advanced hands-on experience with API structures and system integration using REST and SOAP.
  • Advanced skills in SQL, Python, Java, and cloud platforms such as AWS and/or Azure.
  • Demonstrated system-level understanding of enterprise software systems.
  • Written and verbal communication skills sufficient to work with people at all technical proficiency levels to understand needs and communicate work.
  • Willingness to support company-wide initiatives across multiple departments.
  • Ability to manage multiple projects, priorities, and tasks in a dynamic environment.
  • Enthusiasm and commitment to Axon's mission, core values, and program mission.
  • Must pass a Criminal Justice Information Services background check and maintain CJIS clearance.
  • Ability to handle confidential and highly sensitive information.

Responsibilities

  • Work as a client-facing member of the Software Solutions Delivery Team.
  • Work with networking and software professionals to deliver Axon technology to small and mid-market, T1200, and Majors clients across industries, including public safety.
  • Analyze IT system architectures to scope technical projects, recommend system improvements, address Information Security evaluations, and complete architecture review boards.
  • Manage technical projects remotely and at client sites.
  • Engage client technical and non-technical leadership to communicate project progress.
  • Work with the account management team to ensure customer needs are met.
  • Ensure high service standards for Axon software deployments.
  • Identify integration opportunities between agency systems, whether cloud-based or on-premises, and Axon's products.
  • Recommend deployment plans for identified integrations that drive agency outcomes.
  • Work with project, product, engineering, sales, and agency technical stakeholders to understand agency goals and program outcomes.
  • Capture requirements; implement third-party solutions in development environments; conduct initial feasibility reviews; document technical capabilities needed to meet business requirements; and work with the Director of Integrations and developers to build, test, and deploy new integrations.
  • Work with the Director of Integrations and developers to build and document integrations and support requirements.
  • Write code using API capabilities to optimize implementation tasks, and work with DevOps to merge code used for repetitive tasks such as camera management and maintenance and dynamic data integration.

Desired Qualifications

  • Project Management experience and/or certifications, such as PMI certifications, are a plus but not required.
  • Docker experience is preferred.

About the Company

Axon

Builds weapons, cameras and software for police

Axon builds public safety technology for police, emergency responders and security teams, combining connected devices with software that manages their work. Its TASER weapons and body cameras link field equipment to a cloud platform used throughout an investigation. Agencies use Axon Evidence to store recordings, control access and share case material with prosecutors, while its records and real-time operations tools organize reports and coordinate responses. Axon earns money from device sales and subscriptions that combine software, equipment upgrades and support over multiple years. Founded in 1993, Axon is headquartered in Scottsdale, Arizona.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Scottsdale, AZ
Founded
1993

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