Key Account Manager

• Manage and oversee a portfolio of key customer accounts, ensuring their needs are met and
expectations exceeded.
• Establish and maintain consultative relationships with business and executive levels of 
leadership within assigned accounts, becoming trusted advisors and strategic partners.
• Develop and execute strategic plans tailored to each assigned account, identifying
opportunities for growth and expansion.
• Drive the development and implementation of new strategic programs aimed at increasing
growth and enhancing the overall relationship with key selected accounts.
• Collaborate with internal teams such as sales, marketing, and product development to align strategies and ensure seamless execution of initiatives and serve as a point of escalation for
other members of the Account Management team.
• Achieve organic growth targets for assigned accounts through collaboration and support of
re-attestation, confirmation, and additional lines of business growth programs.

• Minimum 10 years relevant working experience in Logistics or Freight Forwarding industry.
• Bachelor’s degree in business administration, Supply Chain Management, Logistics, or a
related field.
• Proven track record of successfully managing and growing key accounts in the Greater China
region, with a strong understanding of regional market dynamics and customer need.