Kranze Technology Solutions

Defense IRCM, systems integration, engineering services

Quality Assurance Manager

Validation, Compliance & Quality SystemsConfirmed live in the last 24 hours

Full-timeDes Plaines, IL, USA$100k - $150k

About the Job

Requirements

A bachelor's degree in quality management, engineering, or a related discipline, or a related degree with relevant experience.
Five to ten years of work history within the defense, electronics, or related electro-mechanical manufacturing industry.
Five years of experience in an AS9100 environment.
Three years as a Certified Quality Engineer, auditor, or Certified Manager of Quality/Organizational Excellence of a Quality Management System.
Strong metrology and measurement device knowledge, and training experience.
Strong IPC and J-STD knowledge and training experience.
Ability to obtain a security clearance; United States citizenship is required by the United States Government.
Strong interpersonal and communication skills to interact with the team, management, customers, and suppliers.

Responsibilities

Lead, administer, maintain, and continually improve the KTS Quality Management System to ensure continued compliance with customer, regulatory, industry, and internal requirements.
Oversee quality assurance and quality control activities to ensure products and processes consistently meet defined specifications, standards, and contractual obligations.
Lead internal quality systems, inspection operations, audit readiness, corrective and preventative action activities, calibration systems, supplier quality processes, and customer quality communications.
Serve as the primary authority for product conformity, quality system compliance, and quality-related risk mitigation in support of ISO 9001, AS9100, ITAR, customer-specific requirements, and applicable regulatory standards.
Operate independently from Production and identify, contain, stop shipment of, or escalate nonconforming product or processes when quality or compliance requirements are at risk.
Own the Quality Management System in accordance with ISO 9001, AS9100, customer requirements, and applicable regulatory standards.
Approve compliance with quality-related customer purchase order requirements, specifications, and flow downs.
Ensure quality resources are available per customer orders and requirements.
Own Quality Inspection Plan creation and the effectiveness of the inspection process.
Own the condition, calibration, and inventory of inspection equipment.
Lead the Material Review Board, ensure root causes are identified and long-term corrective actions are implemented, and validate their effectiveness.
Create the internal and external audit calendar, lead audits, ensure rapid responses to findings or observations, and own corrective action follow-up, validation, and closure.
Lead supplier qualification and supplier corrective actions, and assist with monitoring supplier performance.
Serve as the primary customer contact for quality-related concerns, discrepancies, corrective actions, audits, and quality performance reviews.
Perform the annual customer survey and evaluate response data.
Supervise and develop Quality personnel by participating in recruiting, interviewing, onboarding, training, coaching, performance management, and disciplinary actions.
Analyze quality data and trends, including RMA activity, supplier performance, and KPI/metrics; present data, identified trends, and corrective actions at the Quarterly Management Meeting.

The Quality Assurance Manager is responsible for the leadership, administration, maintenance, and continual improvement of the KTS Quality Management System (QMS) to ensure continued compliance with customer, regulatory, industry, and internal requirements. This position oversees quality assurance and quality control activities to ensure products and processes consistently meet defined specifications, standards, and contractual obligations.

The Quality Assurance Manager leads internal quality systems, inspection operations, audit readiness, corrective and preventative action (CAPA) activities, calibration systems, supplier quality processes, and customer quality communications. This role serves as the organization’s primary authority for product conformity, quality system compliance, and quality-related risk mitigation in support of ISO 9001, AS9100, ITAR, customer-specific requirements, and applicable regulatory standards.

This position operates independently from Production and maintains the authority to identify, contain, stop shipment of, or escalate nonconforming product or processes when quality or compliance requirements are at risk.

This is not a hybrid or work from home position. It is a full-time onsite position at the office in Des Plaines, IL.

Responsibilities:

Owns the Quality Management System in accordance with ISO 9001, AS9100, customer requirements, and applicable regulatory standards.
Approves compliance with quality-related customer purchase order requirements, specifications, and flow downs.
Ensure quality resources are available per customer orders and requirements.
Owns Quality Inspection Plan (QIP) creation and effectiveness of inspection process.
Owns inspection equipment condition, calibration and inventory.
Leads Material Review Board (MRB). Ensures root causes are identified, and long-term corrective actions are implemented, and validates effectiveness.
Internal and External Audits: Creates calendar, leads audits, ensures rapid responses to findings or observations, owns corrective action follow-up, validation and closure.
Leads supplier qualification, supplier corrective actions (SCARs), and assists with monitoring supplier performance.
Serve as primary customer contact for quality-related concerns, discrepancies, corrective actions, audits, and quality performance reviews.
Performs annual customer survey and response data evaluation.
Supervise and develop Quality personnel by participating in recruiting, interviewing, onboarding, training, coaching, performance management, and disciplinary actions for Quality personnel.
Analyze quality data and trends including RMA activity, supplier performance, and KPI/Metrics. Present data and identified trends and corrective actions at Quarterly Management Meeting.

Minimum Educational Qualifications & Requirements:

Bachelor’s degree in quality management, Engineering, or a related discipline, or related degree with relevant experience.
5-10 year work history within defense, electronics, or related electro-mechanical manufacturing industry.
5 years in an AS9100 environment.
3 yrs as, CQE, Auditor, or CMQ/OE of QMS.
Strong interpersonal skills and communication to interact with team, management, customers, and suppliers.
Strong metrology and measurement device knowledge, and training experience.
Strong IPC and J-STD knowledge and training experience.
Ability to obtain Security Clearance, for which the United States Government requires United States citizenship

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. As required by law in this state, the estimated salary range for this position is $100,000-$150,000 and represents our good faith estimate as to what our ideal candidates are likely to expect. We tailor our offers within the range based on organizational needs, internal equity, market data, geographic zone, and the selected candidate’s experience, education, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process.

Benefits
Kranze Technology Solutions is proud to provide extremely competitive benefits to all full time employees including:

Comprehensive Leave plan (Paid Time Off)
Comprehensive Health Care package including Medical, Vision, Dental, Health Savings Account (HSA), and more
401 (k) retirement plan
Paid Overtime
Tuition Reimbursement options
Casual and relaxed work environment

About Kranze Technology Solutions
We are part of an SPX Technologies’ Communication Technologies platform in the Detection & Measurement business segment. KTS is focused in the defense industry specializing in Infrared Countermeasures (IRCM) systems, digital interoperability and networking, and program support for the US Navy, US Marine Corps, and Special Operations Command. We provide hardware and software product development, systems integration, system test and evaluation support, modeling and simulation analysis, and other engineering services to support the Warfighter.
Each team member has significant opportunities to solve a variety of complex technical challenges in small teams while working hand in hand with our defense customers.
KTS is an equal opportunity employer and prohibits discrimination and harassment of any kind. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other segmenting characteristics protected by law.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to:
Human Resources
847-737-7299
[email protected]

About the Company

Kranze Technology Solutions

Defense IRCM, systems integration, engineering services

Kranze Technology Solutions provides hardware and software solutions for defense, focusing on Infrared Countermeasures (IRCM), digital interoperability and networking, and program support for the US Navy, Marine Corps, and SOCOM. Its offerings include systems engineering, software and hardware product development, systems-of-systems integration, system test and evaluation, and modeling and simulation analysis to support Warfighters. Work is organized around small, cross-disciplinary teams that tackle complex technical challenges in collaboration with defense customers. The company aims to help customers solve battlespace problems by defining system interfaces, integrating multiple aircraft and platform systems, and delivering mission-oriented engineering solutions through hands-on collaboration and integration efforts.

Company size: 51-200
Company stage: Acquired
Total funding: Not listed
Headquarters: New York City, New York
Founded: 2008

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