High Jewelry Development Manager

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that diverse perspectives foster creativity and knowledge to deliver excellence.

Are you a good match?

You have 5 to 8 years of solid experience in the luxury industry with a proven track record in high-end / high jewelry business development. You possess a strong network of high-end clients and a deep understanding of ultra-luxury client expectations and clienteling excellence. You demonstrate a high level of ethics, strong initiative, ownership, and commitment, perfectly aligning with Van Cleef & Arpels’ core values.

You have exceptional communication, coaching, and interpersonal skills, with the ability to share your expertise, inspire sales teams, and foster close cross-functional collaboration. You are proactive in problem-solving to continuously elevate client satisfaction and team performance. In addition, you are fluent in both Mandarin Chinese and English.

Are you a good match?

You have 5 to 8 years of solid experience in the luxury industry with a proven track record in high-end / high jewelry business development. You possess a strong network of high-end clients and a deep understanding of ultra-luxury client expectations and clienteling excellence. You demonstrate a high level of ethics, strong initiative, ownership, and commitment, perfectly aligning with Van Cleef & Arpels’ core values.

You have exceptional communication, coaching, and interpersonal skills, with the ability to share your expertise, inspire sales teams, and foster close cross-functional collaboration. You are proactive in problem-solving to continuously elevate client satisfaction and team performance. In addition, you are fluent in both Mandarin Chinese and English.

What are we expecting from you?

Reporting directly to the Taiwan Retail Director and functionally to the Regional HJ Director, you will be responsible for accelerating High Jewelry turnover in the market by developing, securing, and coaching a robust local talent pool selling High Jewelry. You will implement strategic programs and action plans to secure HJ sales while strictly preserving and elevating the Maison’s prestigious image and standards of excellence.

In this function you will:

• Develop and coach the High Jewelry sales talent pool by identifying high-potential Sales Assistants, delivering dedicated coaching plans in collaboration with Training and Marketing, and disseminating HJ sales expertise across the market.
• Animate the Market HJ community and local board, fostering engagement, tracking sales commitments through to deposits and invoicing, and following up on commercial conversion.
• Drive High Jewelry client expansion by supporting sales teams in developing client portfolios, defining recruitment strategies for new HNW clients, and partnering with CRM to optimize clienteling actions and VIP services.
• Initiate and participate in high-profile events and local partnerships to facilitate client acquisition and maximize client lifetime value and annual turnover.
• Monitor and analyze competitor dynamics, market trends, art and culture events, and auction results to uncover business opportunities and share actionable intelligence with the team.
• Embody the Maison as a Brand Ambassador by maintaining the highest level of elegance and professionalism at all times, ensuring boutique teams adhere to the Maison's service excellence standards, and introducing innovative VIP service rituals.
• Contribute marginally to sales turnover through direct personal sales with a dedicated, exclusive portfolio of top-tier clients (up to 3 clients).