Teleperformance

Outsourced customer experience management services

Lead Gen Executive - English Speaker, IT Industry

Sales Development RepresentativePosted on Nov 5

Full-timeRemote in MalaysiaNo salary listedRemote

About the Job

Requirements

One year of experience in sales development, lead generation, or a related sales role within a SaaS or technology environment.
Strong communication and interpersonal skills.
Familiarity with lead generation tools and customer relationship management (CRM) systems.
Ability to communicate in English.

Responsibilities

Research and identify potential leads through online sources, databases, and social media platforms.
Initiate outbound contact via email, cold calls, and social messaging to introduce products and services.
Qualify leads based on predefined criteria and pass high-quality prospects to the sales team.
Maintain accurate lead records and activity logs in customer relationship management tools.
Collaborate closely with sales and marketing teams to optimize outreach strategies.
Monitor and report on lead generation metrics and campaign effectiveness.

Desired Qualifications

Knowledge of Mandarin or Cantonese.

Overview

Qualifications

• 1 year of experience in sales development, lead generation, or a related sales role within a SaaS or technology environment. • Strong communication and interpersonal skills. • Familiarity with lead generation tools and CRM systems. • Able to communicate in English (Knowing Mandarin or Cantonese is a plus)

Responsibilities

Research and identify potential leads through online sources, databases, and social media platforms
Initiate outbound contact via email, cold calls, and social messaging to introduce products/services.
Qualify leads based on predefined criteria and pass high-quality prospects to the sales team.
Maintain accurate lead records and activity logs in CRM tools
Collaborate closely with sales and marketing teams to optimize outreach strategies.
Monitor and report on lead generation metrics and campaign effectiveness.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size: 10,001+
Company stage: IPO
Headquarters: Paris, France
Founded: 1978

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