Internship

Security Accelerator Solution Engineer Intern

Sso

Posted on 1/17/2025

ServiceNow

ServiceNow

10,001+ employees

Cloud-based platform for digital workflows

Consulting
Consumer Software
Enterprise Software

Compensation Overview

$50.02Hourly

+ Equity + Variable/Incentive Compensation

San Diego, CA, USA

Category
Solution Engineering
Sales & Solution Engineering
Requirements
  • Currently enrolled in an accredited university as a full time student, pursuing a Master’s degree in computer science or related discipline with an expected graduation date no earlier than December 2025
  • General understanding of Cloud Service Providers
  • Excellent presentation and communication skills (i.e. strong customer-facing skills)
  • General understanding of ITIL and ITSM
  • General knowledge in internet security protocols and technologies
  • General knowledge of Threat analysis and enterprise cyber defense techniques
  • Understanding of Security Operations
  • Ability to articulate complex issues to peers, executives and customers
  • Strong interpersonal skills
  • Self-motivated and driven; ability to perform and excel with little supervision
  • Excellent collaborator and teammate; ability to foster and feed off of coworkers
Responsibilities
  • Represent SSO in Security Incidents, Tasks, Issues, questions & Calls related to Security & Privacy
  • Customer Outreach Communication on Security & escalation handling
  • Support Penetration Test initialization & follow-up / escalations
  • Coordination & support for security related PRBs
  • End of Life & Patching Program
  • Support Facilitate the successful workflow/triage of security related incidents/tasks by interacting with the various security teams and other ServiceNow teams as needed
  • Process Acceptable Use Policy Violations
  • Clone Library support
  • Training, support & enablement to Tech Support / SAM Teams
Desired Qualifications
  • Prior RFP and Contract review experience is a plus
  • General understanding of Cloud Operations is desired
  • Desired Industry Certifications: CISSP, CISM, CSSP, CEH or equivalent
  • Hands-on Security Incident Handling and remediation experience is desired

ServiceNow offers a cloud-based platform that automates and manages business operations to enhance efficiency and improve customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, primarily targeting large enterprises in various industries. Unlike many competitors, ServiceNow operates on a software-as-a-service (SaaS) model, allowing clients to access the platform online without installation. The company's goal is to help organizations reduce costs and improve service delivery through digital transformation.

Company Stage

IPO

Total Funding

$81.5M

Headquarters

Santa Clara, California

Founded

2004

Growth & Insights
Headcount

6 month growth

0%

1 year growth

2%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of Cuein enhances AI-driven business transformation capabilities for enterprise clients.
  • Collaboration with AWS boosts AI-powered workflows, attracting clients seeking advanced solutions.
  • Idris Elba campaign increases brand visibility and showcases practical platform applications.

What critics are saying

  • Competition from tech giants like Microsoft and Google may erode market share.
  • Departure of key personnel could impact innovation and technology integration.
  • Rapid AI evolution requires continuous adaptation, potentially straining resources.

What makes ServiceNow unique

  • ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
  • The company's SaaS model ensures clients receive regular updates and technical support.
  • ServiceNow's focus on large enterprises allows for tailored solutions in diverse industries.

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Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time