Senior Product Technical Program Manager - Amazon Infrastructure Service, Manufacturing Operation

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS’ Infrastructure Services & Supply Chain (AIS-SC) organization works to deliver leading-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. We are seeking a highly effective candidate to identify, create, develop and integrate innovative technology to deliver the best operating, lowest cost infrastructure in the world.

Key job responsibilities
You will lead a cross function team to deliver AWS roadmap and achieve manufacturing operation readiness for new product release in our global manufacturing locations. You will work on new product development program from concept phase and drive manufacturing capability and capacity enablement strategy and implementation. You will work with R&D and ODM to manage new product/ technology deployment risk. You ensure manufacturing infrastructure and manufacturing capability (automation, assembly, test) are planned ahead and enabled for NPI release. You drive DFx to achieve better design for manufacturability, quality, serviceability and cost. You define integration strategy to drive cost-effective and reliable supply chain setup. You manage supply chain readiness through extended team and drive critical commodity supply readiness (both quality and supply continuity). You'll ensure seamless teamwork and synergy among AWS, ODM and CMs on NPI program on every details from product/process qualification plan, material readiness, process/test readiness, change management, quality management and production ramp plan etc. Your objective is to achieve Factory Readiness Complete on time with required capability and capacity to serve customer demand.

A day in the life
You represent Manufacturing Operation in NPI product development core team and work closely with Engineering TPM and Lead Engineer to understand new product requirements and develop manufacturing capability & capacity enablement plan with your extended team. You will drive engineering rigor and due diligence and practice Amazon LPs to achieve NPI release objective. You actively manage program risk and prepare your team for rapid/frequent change request in need to serve customer. You pay attention to details and hold your team aligned to the big picture. You are effective program leader and help your team overcome NPI release risk & issue.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- Bachelor's degree in engineering, computer science or equivalent
- 5+ years of technical product or program management experience
- 5+ years experience managing hardware product development and new product introduction with global manufacturing scale.
- Experience managing manufacturing operation, quality, supply chain enablement, operation process improvement.

Preferred Qualifications

- 8+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing server/NW/storage hardware development and new product introduction with ODM.
- Expertise with enterprise computing (server/NW/storage) manufacturing/test capability enablement and building effective quality control mechanism.
- Experience managing AI/ML hardware new technology development and deployment with proven record of result.
- Experience on both NPI and lifecycle management - engineering change management and continuous system development

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.