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Atrium Health

Operates hospitals and care network

Medical Assistant 1

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • Greater Charlotte, Wake Forest, IL/WI, and Floyd & Navicent require a high school diploma or GED. Completion of an accredited or approved Medical Assistant program is required, with certain regions accepting qualifying structured military clinical training or EMT in lieu of the program; IL/WI and Floyd & Navicent also accept two years of verifiable full-time Medical Assistant experience within the last five years.
  • Two years of experience in a clinical practice setting as a Medical Assistant is required.
  • Greater Charlotte and Wake Forest require current American Heart Association Basic Life Support certification; IL/WI and Floyd & Navicent require Basic Life Support for Healthcare Providers certification from the American Heart Association within 45 days unless the department leader determines it is not required.
  • Medical Assistant certification or registration is required according to the applicable regional credentialing organizations and credentials listed in the posting, including CMA, RMA, CCMA, NCMA, CMAC, and equivalent listed credentials.
  • Greater Charlotte requires successful completion of Atrium Health’s competency assessment and a system-approved program to become a primary trainer for new teammates.
  • Wake Forest requires successful completion of Atrium Health’s competency assessment; PEARS may be required within one year in select areas. Wake Forest also specifies professional practice advancement through listed governance, safety, super-user, vaccine coordinator, SPICE, or OSHA/IP activities and achievement of six points from additional market responsibilities.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical records systems.
  • Ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Ability to demonstrate age-appropriate care knowledge, understand growth and development across the lifespan, assess patient status, interpret relevant information, and provide care according to departmental policies and procedures.
  • Ability to perform the required physical activities throughout the workday and lift 35 pounds without assistance; patient-handling equipment and another team member are expected for specified patient lifts over 35 pounds or when a patient cannot assist.
  • Functional speech, vision, hearing, and touch, with fine-hand manipulation skills; ability to operate all necessary equipment and wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.

Responsibilities

  • Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain training and competency for the area of specialty while providing patient care.
  • Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings such as depression, suicide, falls, and social drivers of health.
  • Assist providers with ordered procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of laboratory orders and requisitions, and results tracking. Perform point-of-care testing according to standing or provider orders and complete Clinical Laboratory Improvement Amendments-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Safely administer medications and vaccines according to medication-administration rights.
  • Perform duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Communicate effectively and promptly, work with the team, and escalate issues appropriately.
  • Maintain a clean work environment, clean instruments and equipment appropriately, ensure equipment and supplies are in working order, and keep areas stocked.
  • Provide care appropriate to each patient’s age-specific needs in accordance with departmental policies and procedures.
  • Perform other related duties as assigned.

About the Company

Atrium Health

Operates hospitals and care network

Atrium Health is a nonprofit health system serving the southeastern United States with a network of hospitals, clinics, and care sites. It offers primary care, specialty care, rehabilitation, and cancer treatment across more than 1,400 locations, including 40 hospitals. Patients use MyAtriumHealth, a digital portal for scheduling and paying bills, and some care is delivered at home through programs like Levine Children’s. Its goal is to provide accessible, coordinated healthcare across its region while supporting patients with digital tools and broad services, differentiating itself by scale, nonprofit mission, and home-based hospital-level care.

Company size
10,001+
Company stage
Grant
Total funding
$31.6M
Headquarters
Charlotte, NC
Founded
1940

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