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Securitas

Global security services and solutions provider

Mitarbeiter Notruf-und Serviceleitstelle

Security Guarding & PatrolPosted on Nov 9
Full-timeEicklingen, Germany€2.5k /moIn-person

About the Job

Requirements

  • Ideally, candidates are already certified as an NSL specialist or have experience in an emergency and service control center.
  • Career changers with initial experience in security services or customer service are also welcome.
  • Candidates must be reliable and have a clean criminal record.
  • Candidates must be willing to work shifts and weekends or public holidays; schedules may involve day shifts only, night shifts only, and may or may not include weekend work.

Responsibilities

  • Support customers and partners with alarm handling challenges or questions.
  • Independently monitor all connected hazard, fire, intrusion, and hold-up alarm systems.
  • Centrally direct intervention staff and ensure compliance with specified response times.
  • Coordinate, document, and monitor elevator systems, video connections, and special solutions.
  • Maintain quality standards, including data maintenance.

Desired Qualifications

  • Enjoy communicating with customers.

About the Company

Securitas

Global security services and solutions provider

Securitas provides security services to a global client base, offering electronic security, fire and safety, and emergency planning across 47 countries. Its approach combines a skilled workforce with advanced technology to deliver tailored protection plans, monitoring, and rapid response that safeguard people and assets while managing risk. The company differentiates itself through its global scale, integration of human and digital security capabilities, agile staffing, and a client-focused model that adapts to changing market conditions. Its goal is to enable clients to focus on their core operations by reliably protecting their property, information, and people, and to grow its presence in expanding markets like China and India.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1972

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