Cone Health

Not-for-profit healthcare network delivering hospital care

Practice Administrator 2

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours

Full-timeUnited StatesNo salary listedIn-person

About the Job

Requirements

An Associate's Degree preferably in business, finance or healthcare related field, or a High School Diploma with 7 years of healthcare operational experience, including 5 years in leadership, and certification.
Four years in medical practice total, including three years of practice leadership experience. Without a degree, seven years of healthcare operational experience are required, including five years in a healthcare management or healthcare leadership role and certification.
Completion of MGMA Principles Practice Management Certificate or Practice Management Institute CMOM certification within 90 days of hire. If there is no degree, CMPE or CMOM certification is required at the time of hire.

Responsibilities

Manage the overall health and functions of 5-8 practices or 25-39 overall providers, which may be a mix of primary care and specialty practices.
Ensure site leadership is in place and that the practice executes at target or stretch performance for a majority of true north and financial metrics.
Ensure maximum access availability and volumes by optimizing provider templates, resolving barriers to provider productivity, and enhancing patient-facing time to improve patient satisfaction and practice revenue.
Maintain benchmark staffing levels, foster team engagement, empower teams to address daily issues and barriers, collaborate with the Director to recruit providers, and promptly resolve provider-related issues.
Engage with the Director and providers on provider contracts, demonstrate an understanding of Resource-Based Relative Value Scale and its impact on reimbursement and compensation, and enhance provider relations and practice profitability.
Enforce adherence to internal policies, procedures, and regulatory requirements within the business units to maintain patient care and operational standards.
Manage TNM outcomes for each business unit, establish process metrics with site leaders to measure daily TNM progress, and revise processes and procedures to take corrective actions when metrics lag.
Drive achievement of financial targets within the business units by analyzing financial data, implementing corrective actions for variances, overseeing cash handling, charging, coding, and revenue cycle procedures, and improving revenue and accounts receivable.
Perform other duties as assigned.

Desired Qualifications

A Bachelor of Science in Nursing or a Bachelor of Science/Bachelor of Arts in Healthcare Administration.

Professional Non-Clinical

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

The Practice Administrator II manages the overall health and functions of 5-8 practices or 25-39 overall providers, which may be a mix of primary care and specialty practices. Complexity of practices such as multiple embedded specialties/sub-specialties with complex procedures or modalities may be considered in place of locations and providers. The Practice Administrator II is responsible for ensuring site leadership is in place and that the Practice is executing at target or stretch performance for a majority of true north and financial metrics.

Essential Job Function:

Ensures maximum access availability and volumes by optimizing provider templates, resolving barriers to provider productivity, and enhancing patient-facing time in order to improve patient satisfaction and practice revenue.
Maintains benchmark staffing levels, fosters team engagement, and empowers teams to address daily issues and barriers, collaborating with the Director to recruit providers and promptly resolving provider-related issues when they arise.
Engages with the Director and providers on provider contracts, demonstrating a deep understanding of Resource-Based Relative Value Scale (RBRVS) and its impact on reimbursement and compensation, ultimately enhancing provider relations and practice profitability.
Enforces adherence to internal policies, procedures, and regulatory requirements within the business units, ensuring compliance to maintain a high standard of patient care and operational excellence.
Manages TNM outcomes for each business unit, establishing process metrics in collaboration with site leaders to measure daily TNM progress, and proactively revises processes and procedures to take corrective actions when metrics lag behind, ensuring continuous improvement in patient care and operational efficiency.
Drives the achievement of financial targets within the business units, regularly analyzing financial data, implementing corrective actions for variances, overseeing proper financial procedures, including cash handling, charging, coding, and revenue cycle, and taking accountability for revenue cycle outcomes, including actions to improve revenue/accounts receivable.
Performs other duties as assigned.

Education:

Required: Associate's Degree preferably in business, finance or healthcare related field or High School Diploma with 7 years healthcare operational experience, 5 of which are in leadership and certification.
Preferred: BS in Nursing or BS/BA in Healthcare Administration.

Experience:

Required: 4 years in medical practice total, 3 years of practice leadership experience. Without a degree, must have 7 years healthcare operational experience, 5 of which are in healthcare management or healthcare leadership role and certification.

Licensure/Certification/Listing:

Required: Completion of MGMA Principles Practice Management Certificate or Practice Management Institute CMOM certification within 90 days of hire. If No degree, must have CMPE or CMOM at time of hire.

Work Shift :

On Call Required

FTE:

Job Type:

Full Time (40 Hours/Week)

About the Company

Cone Health

Not-for-profit healthcare network delivering hospital care

Cone Health is a not-for-profit healthcare network that serves communities in Alamance, Forsyth, Guilford, Randolph, Rockingham, and surrounding counties by operating hospitals, primary and specialty care clinics, and centers for heart and vascular care, cancer treatment, women’s and children’s health, and advanced imaging. Its services are delivered through a system of hospitals, clinics, and the Cone Health Medical Group and Triad HealthCare Network, with revenue coming from patient services, insurance reimbursements, and government programs. The network differentiates itself by emphasizing community care and serving underserved populations, supported by a large staff, physician partners, and volunteers, and it holds recognized workplace culture awards. The goal is to provide high-quality, accessible healthcare and improve health outcomes across its diverse service areas.

Company size: 5,001-10,000
Company stage: Seed
Total funding: $100K
Headquarters: Greensboro, NC
Founded: 1953

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