Paytm Labs

Digital payments, loans, investments, and insurance

HR Onboarding

HR Operations & CoordinationConfirmed live in the last 24 hours

Full-timeNoida, Uttar Pradesh, IndiaNo salary listedIn-person

About the Job

Requirements

An MBA in Human Resources is mandatory.
1–3 years of relevant experience in HR operations, onboarding, HR coordination, or generalist HR roles, ideally including exposure to leading or coordinating onboarding.
Strong verbal and written communication skills, including the ability to conduct presentations and interact with new joiners and multiple departments.
Organizational and team-management capabilities to manage schedules, coordinate stakeholders, supervise onboarding tasks, and drive timely execution.
Good understanding of onboarding, the employee lifecycle, HR compliance, and employment paperwork; familiarity with local labor laws is a plus.
Hands-on proficiency with HRIS or onboarding software and MS Office or Google Workspace for trackers, documentation, and reporting.
High attention to detail, data accuracy, and process orientation.
Comfort with a six-day work structure, as applicable.
Ability to handle confidential or sensitive information with discretion.
A customer-service and people-oriented approach to supporting new employees.

Responsibilities

Maintain accurate physical, when needed, and digital employee records; update HRIS or internal trackers and databases for onboarding activities and ensure data integrity.
Coordinate with IT, Payroll/Finance, Hiring Managers, and Facility/Office Administration to support smooth onboarding.
Track new-joiner status, completion of formalities, induction checklists, and pending items; provide regular status updates and reports to HR leadership.
Serve as the first point of contact for new hires with onboarding-related questions or support during their initial days or weeks.
Improve onboarding processes, update orientation materials and handbooks, and implement best practices for a better new-hire experience and compliance.

Desired Qualifications

Familiarity with local labor laws.
Exposure to leading or coordinating onboarding.

About Us – Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions.

Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners via our ‘Paytm for Business’ App.

About the Team: Onboarding & HR Operations (SG-Grade Vertical), you will lead the onboarding function for new joiners, ensuring they receive a seamless, structured, and welcoming start at Paytm. You will manage end-to-end onboarding processes

Location : Noida

Key Responsibilities

Maintain accurate and up-to-date employee records, both physical (if needed) and digital — update HRIS / internal trackers/database for all onboarding activities, and ensure data integrity.

Liaise with internal stakeholders , IT, Payroll/Finance, Hiring Managers, Facility/Office Admin to ensure smooth onboarding: ation.

Track onboarding progress: new-joiner status, completion of formalities, induction checklist, follow-up on pending items, and provide regular status updates/reports to HR leadership Act as a first point of contact for new hires for any onboarding-related queries or support during their initial days/weeks.

Contribute to continuous improvement of onboarding processes , suggest improvements, update orientation materials/handbooks, implement best practices for better new-hire experience and compliance.

Qualifications & Skill

MBA in Human Resources is mandatory.

1-3 years relevant experience in HR operations, onboarding, HR coordination, or generalist HR roles — ideally including some exposure to leading or coordinating onboarding.

Strong verbal and written communication skills — comfortable conducting presentations and interacting with new joiners and multiple departments.

Proven organizational and team-management capabilities — able to manage schedules, coordinate stakeholders, supervise onboarding tasks, and drive timely execution.

Good understanding of HR processes: onboarding, employee lifecycle, HR compliance, employment paperwork — familiarity with local labour laws is a plus.

Hands-on proficiency with HRIS / onboarding software, MS Office or Google Workspace (for trackers, documentation, reporting).

High attention to detail, data-accuracy, and process-orientation.

Comfortable working in a 6-day working structure (as applicable).

Ability to handle confidential / sensitive information with discretion.

Customer-service / people-oriented mindset: empathetic, helpful, and supportive towards new employees — ensuring a smooth, welcoming experience.

Requirements at a Glance

Experience Level: Junior, Mid
Education: MBA

Benefits

Health & Wellbeing - Your group health benefits are 100% funded by us, and start on your first day.
Travel the World - Even though we are currently working remotely, usually our employees make frequent international business-related trips while working on exciting projects.
Continuous Learning - We're passionate about learning and strive to constantly improve and innovate. We learn from others, our challenges & our successes.
Connection - In this virtual world, we stay connected through events like game nights, movie nights, arts & crafts sessions (like Origami), meditation sessions, and much more.
Autonomy & Flexibility - You get to define how you want to make an impact. We truly believe that great things happen when people are given the trust and freedom to create their own path.
Beautiful Office - Whenever we return back to the office, you’ll get to check out our awesome workspace, complete with pool and ping pong tables, a snack-filled kitchen, and tons of cozy work spaces.

About the Company

Paytm Labs

Digital payments, loans, investments, and insurance

Paytm Labs offers an integrated digital payments and financial services platform in India for individuals and businesses, covering UPI payments, mobile recharges, bill payments, ticket bookings, loans, investments, insurance, metro cards, and more. Users initiate payments or financial actions in the app, which are processed through UPI and payment gateways, with revenue from transaction fees and commissions on financial services. It differentiates itself through a large ecosystem of merchants and users, a wide range of services in one app, and a focus on customer support and trust. Its goal is to make a broad set of financial services easily accessible to mass-market users while growing revenue via payment processing and financial services partnerships at scale.

Company size: 10,001+
Company stage: IPO
Headquarters: Noida, India
Founded: 2014

Recently Posted Jobs

Explore more opportunities at Paytm Labs

See more jobs