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TJX

Runs off-price clothing and home goods stores

Key Carrier

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeGlendora, CA, USA$18.90 - $19.40 /hrIn-person

About the Job

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Work effectively with peers and supervisors.
  • Respond appropriately to changes in direction or unexpected situations.
  • Know company standard software, systems, and procedures.
  • Know merchandise flow in stores.
  • Have one year of retail experience and six months of leadership experience.
  • Demonstrate problem-solving skills.
  • Effectively coach, delegate, and follow up on multiple people and tasks.
  • Act quickly under challenging circumstances.
  • Multitask.
  • Demonstrate communication and organizational skills with attention to detail.

Responsibilities

  • Create a positive internal and external customer experience.
  • Promote honesty, integrity, and confidentiality.
  • Act as Manager on Duty in accordance with company policy and procedure.
  • Ensure the store team performs tasks and activities in accordance with the store plan, prioritizing as needed.
  • Address immediate customer service issues and provide appropriate coaching to Associates.
  • Exercise discretion regarding customer service policies to satisfy customers.
  • Maintain accurate Associate coverage in service areas for a positive customer experience.
  • Ensure Associates adhere to operational procedures.
  • Ensure opening and closing procedures are performed according to company guidelines.
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities, and provide progress updates.
  • Provide and accept recognition and constructive feedback.
  • Provide feedback, recognition, and coaching to Associates.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.

About the Company

TJX

Runs off-price clothing and home goods stores

TJX runs off-price stores that sell brand-name clothing, shoes, accessories and home goods for less than department stores and malls charge, in the United States and abroad. Its best-known U.S. chains are T.J. Maxx, Marshalls and HomeGoods, which shoppers visit often because each store's mix of labels and products changes from week to week. Instead of ordering fixed seasonal collections, its buyers purchase closeouts, canceled orders and excess production directly from brands, and TJX makes money by reselling those goods at markdowns while keeping its own buying costs low. TJX was founded in 1987 and is headquartered in Framingham, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Framingham, MA
Founded
1987

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