Critical thinking skills and the ability to work autonomously and use time and resources efficiently.
Strong verbal and non-verbal communication skills, including the ability to communicate compassionately and non-aggressively under pressure.
Strong interpersonal, organizational, and time-management skills.
Flexibility to meet department scheduling demands.
Ability to work unsupervised and take initiative, both independently and as a team member, to perform responsibilities and meet deadlines accurately and with attention to detail.
Ability to remain current with organizational policies, procedures, and systems.
Ability to demonstrate competency in position responsibilities within 90 days, as evaluated by the Supervisor.
Ability to maintain TABC and food-handling license requirements.
Ability to read, write, and speak English.
Ability to stand and walk for extensive periods, maneuver independently and safely around the work area, coordinate eye and hand movements, push and pull, climb, bend and stoop, and use arm, leg, and back muscles for extended periods.
Ability to occasionally lift and carry items weighing more than 50 pounds; corrected vision and hearing within normal range are required, and work may involve potential cuts and bruises.
Responsibilities
Provide professional customer service to members and guests on the course.
Assist with daily operations, including answering phones, addressing customer inquiries, scheduling tee times, registering golf members and guests, selling merchandise, food, and beverages, assisting with tournaments and clinics, and maintaining the cleanliness of the grounds and courts.
Ensure and enforce that all players are registered members or guests.
Clean and maintain the Hole 15 bathrooms and outdoor areas, keeping the club and course free of trash and litter.
Pick up and wash range balls as needed.
Coordinate members' needs and assist members as requested.
Report issues or problems to the Club Supervisor immediately and follow the chain of command.
Show leadership and direction with coworkers and other staff members.
Communicate appropriately with members, guests, and coworkers.
Greet members and guests as they enter the courts in a warm and welcoming manner.
Adhere to and ensure compliance with club policies, procedures, and customer-service standards.
Help maintain a safe, clean, and organized environment.
Cover Cart Staff and Field Marshall duties as needed.
Perform other duties as assigned.
Cross Creeks County Club (CCCC) offers a fun and positive atmosphere where our members and guests can enjoy golf, racquet sports, or go for a swim. CCCC is located in Longview, TX and will be expanding recreational activities throughout the summer. Find us on Facebook and check out our progress!
Cross Creeks Country Club (CCCC) has an immediate need for a Field Marshall. This will be a full-time non-exempt position, with a schedule ranging from 11:00 AM to sundown.
The Field Marshall at Crossing Creeks Country Club is responsible for assisting in daily operations including answering phones, addressing customer inquiries, scheduling tee times, registering golf members and guests, the sale of merchandise, food and beverages, assisting in tournaments/clinics, and maintaining cleanliness of the grounds and courts. The Field Marshall will strive to provide the highest level of professionalism and customer service for our members and guests on the course.
We are looking for active individuals with energetic attitudes - those that like to smile, are jovial with members, and that will always put members first. If you are looking for a rewarding position while fostering relationships, apply today!
Duties & Responsibilities for Field Marshall
Under the direction of the General Manager, the Field Marshall at Crossing Creeks Country Club will be responsible for, but not limited to:
Maintaining a high level of top-notch customer service and professionalism to a wide range of diverse customers
Ensuring and and enforcing all players are registered members and guests
Cleaning and maintaining Hole #15 bathrooms
Cleaning and maintaining all outdoor areas to ensure a trash-free, liter-free club/course
Picking up and washing range balls as needed
Coordinating members needs and generally assisting members as requested
Reporting any issues/problems to Club Supervisor immediately - follow chain of command
Showing leadership and direction with co-workers and other staff members
Reporting any issues/problems to the Club Supervisor immediately – follow chain of command
Showing leadership and direction with co-workers and other staff members
Communicating appropriately with members, guests and co-workers
Greeting all members and guests as they enter the courts in a warm and welcoming manner
Adhering to and ensuring compliance with Crossing Creeks Country Club policies, procedures and customer service standards
Participating in maintaining a safe, clean and organized environment
Covering Cart Staff and Field Marshall duties as needed
Other duties as assigned
Physical Demands
Requires full range of body motion
Standing and maneuvering independently and safely around work area
Standing and walking for extensive periods of time
Eye-hand coordination
Pushing and pulling
Climbing (ascending and descending)
Bending / Stooping
Using arm, leg and back muscles for extended periods
Occasionally lifts and carries items weighing greater than 50 pounds
Requires corrected vision and hearing to within normal range
Potential for cuts and bruises
Requirements
Displays a positive attitude and passion for Crossing Creeks Country Club
Customer service experience
Critical thinking skills; ability to work autonomously and make efficient use of time and resources
Excellent communication skills, both verbal and non-verbal, that offers highest level of compassion to all members, guests, and staff; ability to communicate in a non-aggressive manner under pressure
Strong interpersonal skills, impeccable organizational skills and time management skills
Meeting performance expectations and holding oneself accountable for all actions
Integrity and responsibility
Flexibility to meet scheduling demands of department
Able to work unsupervised; willingness to take an initiative and ability to work as a team member/independently to perform job responsibilities and meet deadlines with accuracy and attention to detail
Remain current with all organization policies, procedures, and systems
Demonstrated competency of position responsibilities and requirements within 90 days, as evaluated by Supervisor
Maintain TABC/food handling license requirements
Ability to read, write, and speak the English language
Compensation & Benefits
Starting Pay: $13
Fresh meal during shift
Individual Club Membership
Pro Shop Discounts
If you can answer yes to most of the above qualities and experience, please reply to this advertisement with your resume or qualifications. We will contact you promptly for an interview.
Human Resources provided by O'Mally Management Group; for more information on our services visit us at OMG