U

Upbound Group

Lease-to-own financing across retailers and customers

Marketing Specialist - CRM

Full-Time
No salary listed
Entry
Bachelor's
Plano, TX, USA
In PersonIn-office Monday through Friday in Plano, Texas.
Growth & MarketingMarketing Generalist & Management
No H1B Sponsorship

About the job

Requirements
  • A bachelor's degree in marketing, business, communications, analytics, or a related field.
  • Zero to two years of experience through internships, part-time jobs, campus involvement, projects, or professional experience.
  • Strong interest in digital marketing, customer engagement, and learning how data helps create better customer experiences.
  • Excellent communication and organizational skills.
  • Ability to manage multiple priorities and work effectively in a fast-paced environment.
  • Comfort working with data, solving problems, and learning new tools and technologies.
  • Collaborative mindset and willingness to learn from teammates across the business.
  • Strong attention to detail and commitment to delivering quality work.
  • Curiosity, initiative, and a desire to build a career in marketing technology and customer relationship management.
  • Must be authorized to work for any employer in the United States; employment visa sponsorship or sponsorship takeover is unavailable.
  • Must work in-office Monday through Friday in Plano, Texas.
Responsibilities
  • Plan, launch, and optimize marketing campaigns across multiple channels.
  • Create personalized customer experiences that build lasting customer relationships.
Desired Qualifications
  • Internship, coursework, student organization, or project experience related to marketing, communications, business, analytics, or technology.
  • Familiarity with email marketing, social media, digital marketing, or customer engagement concepts.
  • Experience using Excel, Google Sheets, or similar tools to organize and analyze information.
  • Interest in emerging technologies, including artificial intelligence and marketing automation.
  • Demonstrated leadership through school, work, volunteer activities, athletics, or student organizations.

About the company

Upbound Group operates a family of lease-to-own and rent-to-own brands, including Acima Leasing and Rent-A-Center. It provides flexible financing options for durable goods by partnering with thousands of retailers to offer at-point-of-sale lease-to-own options. Customers can lease items such as furniture, appliances, electronics, and computers, with the option to purchase or return at any time. The company differentiates itself through a portfolio of brands and a broad network of retail partnerships, combining technology-driven lease solutions with physical locations to reach a wide customer base. Its goal is to elevate financial opportunity for all by expanding access to affordable, flexible payment options and improving financial inclusion.

Company Size

201-500

Company Stage

IPO

Headquarters

Texas

Founded

1973

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Simplify's Take

What believers are saying

  • Q2 2026 free cash flow hit $84 million, and full-year guidance rose to $250 million.
  • Brigit revenue rose 37% in Q2 2026, with ARPU up 6.3%.
  • Scott Young became COO on September 22, 2026, to improve execution and synergies.

What critics are saying

  • July 2026 breach caused $13 million Acima fraud losses; class actions follow by 2026.
  • FlexShopper's patent lawsuits and multi-state regulatory scrutiny threaten Acima margins into 2027.
  • A deeper cyber recurrence or fraud spiral could break trust and crush Acima economics.

What makes Upbound Group unique

  • Brigit grew 37% in Q2 2026, reaching 1.7 million paying subscribers.
  • Acima, Rent-A-Center, and Brigit create omnichannel reach across lease-to-own and digital finance.
  • Amazon pickup and returns at 1,500 Rent-A-Center stores deepen traffic and brand utility.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Company Match
  • Health Savings Account/Flexible Spending Account
  • Tuition Reimbursement
  • Training Programs
  • Gym Membership

Company News

GlobeNewswire
Oct 1st, 2026
Rent-A-Center/Acima leasing/brigit data breach: Ademi LLP investigates claims for possible damages suffered by customers.

Rent-A-Center/Acima leasing/brigit data breach: Ademi LLP investigates claims for possible damages suffered by customers. October 01, 2026 16:05 ET | Source: Ademi LLP MILWAUKEE, Oct. 01, 2026 (GLOBE NEWSWIRE) - Ademi LLP is investigating potential data privacy claims arising from a data breach involving lease to own company Upbound Group, Inc. (NASDAQ: UPBD), which operates as Rent-a-Center/Acima Leasing and Brigit. We are investigating whether Unbound maintained reasonable safeguards to protect personal information. Please contact us for more information. What Happened Unbound is reporting that its internal records have been compromised. The information compromised may include: * Name * Address * phone number * email address * date of birth * Social Security number or taxpayer identification number * government identification information * medical information, and * financial account number and/or payment card information You May Be Impacted Your personal information may have been accessed or acquired illegally and you may face an increased risk of identity theft, financial fraud and other misuse. Your Options You may may be entitled to seek compensation for this data breach. Ademi LLP will evaluate your rights and potential claims at no cost to you. Protecting Yourself You should consider taking steps to protect your personal information, including: * Reviewing bank, credit card, and other financial accounts for suspicious activity; * Monitoring credit reports for accounts or inquiries they do not recognize; * Preserving any letters or emails regarding the data breach; * Enrolling in any complimentary credit or identity monitoring services offered in connection with the breach; and * Considering placing a fraud alert or security freeze on your credit files. Contact Us for a Free Evaluation If you received a notice concerning the Unbound data breach and would like to learn more about the investigation, please contact: Guri Ademi Ademi LLP 3620 E. Layton Avenue, Cudahy, WI 53110 Phone: 414-482-8000 Email: [email protected] About Ademi LLP We specialize in consumer and investor class actions. We investigate data breaches and cybersecurity incidents nationwide.

Citybiz
Sep 22nd, 2026
Upbound Group names Scott Young COO, Dev Chakraborty head of Brigit.

Upbound Group names Scott Young COO, Dev Chakraborty head of Brigit. September 22, 2026 Scott Young and Dev Chakraborty Upbound Group Inc. (NASDAQ: UPBD) has appointed Scott Young as chief operating officer and Dev Chakraborty as senior vice president and head of Brigit, strengthening its leadership team as the company works to integrate Acima, Brigit and Rent-A-Center more closely. Young joins Upbound in the newly created COO position and will oversee strategic alignment and execution across the company's three major consumer businesses. His mandate includes identifying cross-selling opportunities, improving coordination between brands and generating revenue synergies across the broader Upbound customer base. He brings more than 30 years of experience across consumer financial services, payments and fintech. Most recently, Young was senior vice president and global head of financial solutions at PayPal and Venmo, where he led consumer, commercial and small-business financial services across 11 countries. Earlier in his career, Young held senior leadership positions at Goldman Sachs, Citi, Barclays, GE Capital and MBNA, working across businesses serving tens of millions of customers. "My focus will be on driving growth and ensuring that all our brands work as one connected enterprise, holding ourselves to the same high standard of execution across the business," Young said. The appointment comes as Upbound increasingly operates across a mix of physical retail and digital financial services. Its portfolio includes Rent-A-Center, lease-to-own platform Acima and financial wellness company Brigit. Chakraborty will take direct leadership of Brigit, bringing more than two decades of experience across fintech, credit cards, personal loans, marketplaces and data platforms. He most recently served as general manager of cards, mortgages and data partnerships at MoneyLion. Before that, Chakraborty was general manager of personal loans at Credit Karma, where he grew the business to approximately $700 million in annual revenue. His previous experience also includes positions at Landis Technologies, Capital One and Barclays Financial. At Brigit, Chakraborty will focus on continuing the platform's growth while connecting its products and customer relationships with the broader Upbound ecosystem. Brigit has reached approximately $300 million in annual recurring revenue and 1.8 million paying users, according to the company. Its financial wellness tools give Upbound a digital consumer platform that complements the transaction-oriented businesses operated through Acima and Rent-A-Center. "We will be building on that success, combining with the Upbound ecosystem and focusing on what Brigit can bring to the millions of consumers who come to us for their financial wellness tools," Chakraborty said. Upbound CEO Fahmi Karam said Young's experience operating complex financial services businesses will support the company's effort to make its brands function as a more connected enterprise, while Chakraborty will be responsible for driving Brigit's growth and helping capture synergies across the company's consumer base. The two appointments highlight Upbound's focus on creating stronger connections among businesses that historically served consumers through different products and channels. Better integration could allow the company to use customer relationships and data across its portfolio to introduce relevant products from other Upbound brands. That strategy spans a substantial physical and digital footprint. Upbound's consumer-facing businesses operate through digital channels as well as more than 2,300 company-branded retail locations across the United States, Mexico and Puerto Rico. Plano, Texas-based Upbound is positioning Young's newly created COO role as the central point for coordinating those operations, while Chakraborty assumes responsibility for scaling one of the company's primary digital financial platforms. The additions give Upbound executives with experience at PayPal, Venmo, MoneyLion and Credit Karma as the company works to drive growth across Brigit, Acima and Rent-A-Center as a more unified consumer financial services organization.

Yahoo Finance
Jul 30th, 2026
Upbound Group reports Q2 revenue of $1.2B with Brigit growing 37% and strong cash flow

Upbound Group reported second quarter 2026 results with consolidated revenue of approximately $1.2 billion, meeting guidance. The company's Brigit unit showed strong growth, with revenue rising 37% year-over-year to $71 million, driven by roughly 30% growth in paying subscribers to 1.7 million. Acima generated $604 million in revenue, down about 2.5% year-over-year, but improved its lease charge-off rate by 50 basis points to 8.8%. Rent-A-Center achieved $466 million in revenue with same-store sales increasing approximately 160 basis points. The company generated $123 million in net cash from operating activities and $84 million in free cash flow. For full-year 2026, Upbound narrowed its revenue guidance to $4.70–$4.85 billion whilst reaffirming adjusted EBITDA of $500–$535 million.

MarketBeat
Jul 30th, 2026
Upbound Group Q2 earnings call highlights.

Upbound Group Q2 earnings call highlights. July 30, 2026 Key points. * Upbound Group's second-quarter results were within guidance: revenue rose modestly to $1.2 billion, while adjusted EBITDA declined to $127 million and non-GAAP EPS fell about 4% to $1.70. Operating cash flow increased sharply to $123 million, and free cash flow improved to $84 million. * Acima faced cybersecurity-related fraud and weaker discretionary demand, contributing to an 11% decline in GMV and approximately $13 million in elevated fraudulent contract losses. However, tighter underwriting improved credit performance, with charge-offs falling to 8.8% and adjusted EBITDA rising 5%. * Upbound narrowed its full-year revenue outlook to $4.7 billion-$4.85 billion while reaffirming adjusted EBITDA and EPS guidance, but raised free cash flow guidance to approximately $250 million. Brigit remained a growth driver, with revenue up 37% and paying users up 30% year over year. * Interested in Upbound Group? Here are five stocks we like better. Upbound Group NASDAQ: UPBD reported second-quarter 2026 results that were within its guidance, as improved portfolio performance and cash generation helped offset pressure on consumer demand, particularly for discretionary durable goods. Chief Executive Officer Fahmi Karam said the company's risk management and underwriting actions supported cash flow, debt reduction and progress on strategic initiatives despite a challenging economic backdrop for non-prime consumers. Consolidated revenue totaled $1.2 billion, modestly higher than the prior year, while adjusted EBITDA declined year over year to $127 million. Non-GAAP diluted earnings per share were $1.70, down about 4% from the prior-year quarter. Operating cash flow rose sharply. Net cash provided by operating activities was $123 million, compared with $26 million a year earlier, while free cash flow was $84 million, compared with negative $10 million in the prior-year period. Cybersecurity incident pressures Acima GMV. Karam said the company experienced cybersecurity incidents during the second quarter in which certain non-sensitive customer information and other documents were obtained without authorization. The company believes some of the information was subsequently used to facilitate fraudulent lease-to-own agreements. The incidents resulted in approximately $13 million of elevated fraudulent contract losses in the Acima segment during the quarter. Upbound has begun remediation efforts, including enhanced authentication controls, additional fraud detection and monitoring capabilities, and other security improvements. The company also notified federal law enforcement. Karam said the investigation remains ongoing, but Upbound does not expect a material impact from the incidents. Acima's gross merchandise volume, or GMV, declined about 11% year over year to approximately $466 million, while revenue fell 2.5% to $604 million. Management attributed the decline to deliberate underwriting tightening, the cybersecurity incidents and weaker demand for discretionary categories such as furniture and appliances. Despite lower volume, Acima's credit results improved. Lease charge-offs declined 50 basis points year over year to 8.8%, while adjusted EBITDA rose about 5% to $98 million. The segment's adjusted EBITDA margin increased 117 basis points to 16.2%. Discover more American Consumer News Company Earnings Karam said the company is prioritizing risk-adjusted margin over volume in the current environment. He added that Acima has new merchant agreements in its pipeline and expects GMV to return to year-over-year growth during the fourth quarter. Acima's checkout button with Wayfair is now live, according to the company. Brigit growth continues. Financial wellness and liquidity platform Brigit posted revenue of $71 million, up 37% from a year earlier. Paying users reached approximately 1.7 million at quarter-end, an increase of about 30% year over year. Monthly average revenue per user increased 6.3% to $14.30, supported by a greater mix of premium-tier customers, marketplace engagement and optional expedited-transfer revenue. Brigit's net advance loss rate was approximately 3.6%, consistent with recent quarters, and it generated roughly $11.8 million of adjusted EBITDA. Chief Financial Officer Hal Khouri said the company increased advertising and marketing spending to support subscriber growth, and that returns on the investment remained positive based on customer lifetime value. Karam said demand for Brigit's products has exceeded expectations and the company may consider additional marketing investment later in the year. Brigit also entered a multiyear partnership with Experian in May to offer its earned wage access product to Experian Money Plus members. Karam said the relationship expands Brigit beyond its direct-to-consumer model and adds a new distribution and revenue channel. The company is also continuing a pilot of its line-of-credit product, which management said has seen strong demand. Rent-A-Center optimizes store base. Rent-A-Center recorded its third consecutive quarter of same-store sales growth, with same-store sales increasing 1.6% year over year. Segment revenue was $466 million, and average portfolio value per store rose approximately 3.5% from a year earlier. Lease charge-offs were approximately 5%, up 30 basis points year over year but within the company's expected range. Adjusted EBITDA fell about 8% to $63 million amid inflationary expenses and higher fixed costs. During the quarter, the company closed 69 underperforming Rent-A-Center stores and merged customer accounts into nearby locations. Karam said the initial optimization effort was intended to improve efficiency while limiting revenue disruption. He said the company will continue evaluating its store footprint, using digital capabilities and market-level operating models to improve profitability. Rent-A-Center has also completed deployment of its Amazon order pickup and returns partnership across approximately 1,500 corporate-owned locations. Karam said the program has driven increased store traffic and brand awareness, though the initiative is still in its early stages. Guidance narrowed as free cash flow outlook rises. Upbound narrowed its full-year revenue outlook to between $4.7 billion and $4.85 billion, reflecting second-quarter results, lower durable-goods demand and continued underwriting discipline. The company reaffirmed its adjusted EBITDA guidance of $500 million to $535 million and non-GAAP diluted EPS outlook of $4.00 to $4.35. * Full-year free cash flow guidance increased to approximately $250 million from $200 million. * Acima expects 2026 GMV and revenue to be flat to down low single digits year over year, with losses stabilizing below 9% for the year. * Brigit continues to expect annual revenue growth above 30%, with revenue of $265 million to $285 million and adjusted EBITDA of $50 million to $60 million. * Rent-A-Center expects full-year revenue to be flat to down low single digits, while adjusted EBITDA margin is expected to remain relatively flat from 2025. For the third quarter, Upbound expects revenue of $1.05 billion to $1.15 billion, adjusted EBITDA of $105 million to $115 million, and non-GAAP diluted EPS of $0.85 to $0.95. Management expects Acima GMV to improve sequentially but remain down low to mid-single digits year over year before returning to growth in the fourth quarter. The company ended the quarter with approximately $487 million of liquidity, net debt of about $1.3 billion and leverage of 2.6 times trailing-12-month adjusted EBITDA, down from 2.9 times at the end of 2025. Upbound paid a quarterly dividend of $0.39 per share, or approximately $23 million, during the quarter. About Upbound Group (NASDAQ:UPBD). Upbound Group, Inc leases household durable goods to customers on a lease-to-own basis in the United States, Puerto Rico, and Mexico. It operates through four segments: Rent-A-Center, Acima, Mexico, and Franchising. The company's brands, such as Rent-A-Center and Acima that facilitate consumer transactions across a range of store-based and virtual channels. It offers furniture comprising mattresses, tires, consumer electronics, appliances, tools, handbags, computers, smartphones, and accessories. This instant news alert was generated by narrative science technology and financial data from MarketBeat in order to provide readers with the fastest reporting and unbiased coverage. Please send any questions or comments about this story to [email protected]. Before you consider Upbound Group, you'll want to hear this. MarketBeat keeps track of Wall Street's top-rated and best performing research analysts and the stocks they recommend to their clients on a daily basis. MarketBeat has identified the five stocks that top analysts are quietly whispering to their clients to buy now before the broader market catches on... and Upbound Group wasn't on the list. While Upbound Group currently has a Moderate Buy rating among analysts, top-rated analysts believe these five stocks are better buys. Discover the 10 Best High-Yield Dividend Stocks for 2026 and secure reliable income in uncertain markets. Download the report now to identify top dividend payers and avoid common yield traps.

TEISS
Jul 24th, 2026
Upbound Group says data breach fueled $13 million in fraudulent leases.

Upbound Group says data breach fueled $13 million in fraudulent leases. Upbound Group, Inc., a Texas-based consumer finance company, disclosed that a recent breach of its computer systems led to millions of dollars in fraudulent contract losses tied to its lease-to-own business. In a filing with the U.S. Securities and Exchange Commission, Upbound said it experienced cybersecurity incidents in which non-sensitive customer information and other documents were obtained without authorization. The company said it believes that information was later used to set up fraudulent lease-to-own agreements, driving elevated fraudulent contract losses of approximately $13 million within its Acima segment during the second quarter of 2026. Upbound provides lease-to-own and flexible payment products through several brands, including Rent-A-Center, Acima, Brigit and Upbound Mexico. The company, formerly known as Rent-A-Center, operates as a significant participant in the alternative finance and rental industry. Its Acima brand extends lease-to-own payment arrangements through partnerships with third-party retailers and e-commerce platforms. According to the SEC filing, those behind the intrusion used the stolen customer data and documents to obtain merchandise through Acima's lease-to-own system by entering into fraudulent agreements. Acima paid participating retailers for the goods involved, but the individuals who obtained the merchandise did not make the required lease payments, producing losses of roughly $13 million. Upbound said it began mitigation and remediation work as soon as the intrusion was detected, working alongside outside cybersecurity specialists. Those efforts have included strengthening authentication controls, adding fraud-detection tools and expanding system monitoring. The company also notified federal law enforcement of the incidents. Upbound said its investigation remains ongoing and that it may take further action depending on what that investigation finds. As of the time of its SEC disclosure, the company said the evidence gathered so far indicates the incidents are not material. It remains unclear who carried out the intrusion. No known cybercrime group has listed Upbound on a data leak site, and no ransomware or extortion group has publicly claimed responsibility for the attack.