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OpenObserve

Open-source platform for logs, metrics, traces

Account Executive - SMB/Commercial

Account ExecutiveConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • Have 2–5 years of full-cycle business-to-business software-as-a-service sales experience, ideally selling developer tools, infrastructure, cloud, or observability into engineering and DevOps organizations.
  • Be comfortable building pipeline from scratch through outbound prospecting and not depend on inbound volume to hit quota.
  • Understand Kubernetes, cloud costs, log pipelines, and monitoring architecture well enough to hold technical conversations.
  • Have competed against or sold against Datadog, Elastic, Splunk, or similar products.
  • Have a track record of hitting or exceeding quota consistently.
  • Be comfortable with ambiguity and building processes in an early-stage environment.
  • Be able to communicate clearly with technical and business stakeholders, from hands-on engineers to vice president-level and C-suite buyers.

Responsibilities

  • Self-source the majority of the pipeline through outbound prospecting using email, LinkedIn, events, community, and creative account-based plays targeting DevOps, Platform Engineering, and infrastructure leaders.
  • Run the entire sales cycle from cold outreach through technical discovery, proof of concept, negotiation, and close.
  • Understand prospects’ observability stacks, pain points, and the business impact of solving them.
  • Coordinate with the Solutions Engineering team on proofs of concept and technical validations, keeping deals moving and stakeholders aligned.
  • Translate OpenObserve’s cost and performance advantages into business cases, return-on-investment models, competitive comparisons, and executive narratives.
  • Identify and convert accounts using Datadog, Elastic, or Splunk.
  • Maintain accurate pipeline, activity logs, and forecasting in HubSpot.
  • Surface prospect and customer insights to inform positioning, product direction, and ideal customer profile refinement.

About the Company

OpenObserve

Open-source platform for logs, metrics, traces

OpenObserve provides an open-source, unified observability platform for logs, metrics, traces, and frontend monitoring. It ingests data via OpenTelemetry, Prometheus, Fluent Bit, Vector and Filebeat and can run in cloud, on-premises, customer-owned storage, or air-gapped environments, across Kubernetes, cloud providers, databases, networks, and AI workloads. The platform auto-correlates signals from frontend, application, API, database, network, infrastructure and AI layers to link logs, metrics and traces, and includes incident management, SLOs, synthetic monitoring, daily service briefings, and AI SRE agents that investigate incidents and propose corrective actions. It follows an open-core model with a free self-hosted tier and paid cloud/enterprise offerings, emphasizing storage efficiency with Rust-based columnar Parquet storage, deployment flexibility, and AI-era monitoring, with the goal of making observability scalable and affordable for modern environments.

Company size
11-50
Company stage
Series A
Total funding
$13.6M
Headquarters
San Francisco, CA
Founded
2022

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