Warehouse Manager

The Warehouse Manager will be responsible for overseeing and managing the end-to-end warehouse operations, including inbound and outbound logistics, inventory management, repair, refurbishment, manufacturing, distribution, and order fulfilment. The role combines hands-on repair, refurbishment, and manufacturing floor leadership with data-driven, analytical decision making, ensuring the efficient and effective flow of products, information, and resources across the warehouse. The Warehouse Manager will lead a team of up to 50 warehouse personnel, driving continuous improvement through Lean, Six Sigma, and Agile methodologies, while maintaining the highest standards of safety, quality, and customer service.

Job Responsibilities:

• Oversee all day-to-day operations within the warehouse facility, including inbound/outbound logistics, receiving, put-away, picking, packing, and shipping.
• Manage and lead a team of up to 50 warehouse personnel, providing leadership, coaching, and performance management to warehouse and production staff.
• Develop, implement, monitor, and maintain warehouse management strategies that increase the efficiency and speed of operations.
• Oversee repair, refurbishment, and manufacturing activities on the warehouse floor, driving process improvement through Lean, Six Sigma, 5S, and Agile methodologies.
• Lead manufacturing and production planning, including capacity planning, production scheduling, and material flow across the repair and refurbishment lines.
• Use analytics and data reporting to track KPIs, identify trends, and drive continuous improvement in warehouse and supply chain performance.
• Maintain accurate inventory and supply chain records using ERP systems, databases, and warehouse management software (WMS).
• Negotiate shipping contracts and secure the best freight and logistics rates for goods transportation.
• Allocate resources based on inbound and outbound activity forecasts, ensuring optimal staffing levels and world-class customer service.
• Optimize facility utilization to ensure maximum efficiency and labor effectiveness to drive continuous improvement.
• Monitor import/export processes to ensure compliance with regulatory and legal requirements.
• Establish workflow policies and processes that enhance speed and efficiency without compromising product quality, safety, or integrity.
• Train, mentor, and evaluate staff, monitoring performance and progress across the team.
• Communicate effectively with company personnel at all levels to provide and receive information, resolve issues, and coordinate activities.
• Escalate problems or obstacles to senior management while working towards resolution.
• Perform additional tasks as required to accomplish organizational goals.

Requirements

Who You Are:

• 7+ years of experience working with a multinational company (MNC) in the UAE, with a strong background in warehouse management, repair, refurbishment, manufacturing, and logistics.
• Proven hands-on experience in a production or Electronics Devices Industry, with the ability to engage directly on the warehouse/production floor.
• Hands-on experience with manufacturing and production planning, including capacity planning, scheduling, and material flow management.
• Strong analytical skills, with the ability to use data and reporting to drive decisions and improve warehouse performance.
• Proficient in Excel, databases, and warehouse management/ERP software.
• Demonstrated ability to manage, lead, and motivate a team of up to 50 warehouse personnel.
• Experience working in an Agile environment, applying Agile principles to warehouse and operational processes.
• Fluent in English and Hindi (spoken and written).
• Master’s degree or equivalent experience.
• Strong interpersonal, communication, and project management skills.
• Team-focused, with the ability to work in a fast-paced, dynamic environment.

We Are Seeking People Who:

• Act like owners.
• Are continually raising the bar.
• Are sincerely open-minded and willing to examine their strongest convictions with humility.
• Nurture and embrace differing perspectives to make better decisions.

What's in it for You:

• Competitive salary.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Comprehensive benefits package.

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.

Additional information

About PCS Wireless:

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resell market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader, powering the secondary market. At PCS, we buy and sell mobile devices and products worldwide through partners and programs by breathing new life into old devices effectively extending the device lifecycle up to 5X and beyond. We collaborate with industry giants in consumer electronic manufacturing, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 clients. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun while doing it!