Logistics Team Leader

Your responsibilities

Reporting to the Warehouse Manager, you will be responsible for overseeing the day-to-day operations of your team and ensuring the smooth and efficient flow of products through the warehouse.

Your main responsibilities will include:

• Leading and supporting an operational team, ensuring a high level of engagement and performance.

• Managing the team's daily activity, including allocating tasks, monitoring progress and managing priorities according to operational needs.

• Planning and organising activity to ensure the right balance between workload and team capacity, including managing holidays and absences.

• Ensuring compliance with company policies and procedures, including health, safety and security standards across the warehouse.

• Being the owner of operational procedures and ways of working, ensuring they are consistently followed by the team.

• Acting as a technical and operational point of reference for your team.

• Supporting the onboarding and training of new team members, while developing versatility and cross-training within the team.

• Maintaining strong communication within the team through a visible and hands-on presence on the warehouse floor.

• Monitoring operational performance and escalating any issues, incidents or dysfunctions to your manager, contributing to the implementation of appropriate corrective actions.

• Identifying opportunities to improve processes, productivity and overall warehouse performance.

About you

• You have ideally completed a Level 3 qualification or equivalent, preferably in logistics, supply chain or a related field.

• You have 3–5 years of experience in a logistics or warehouse team leadership role.

• You are a confident and experienced manager, with previous experience leading teams in a fast-paced and challenging operational environment.

• You are rigorous, autonomous and proactive, with a strong ability to take initiative.

• You have excellent communication and interpersonal skills, with the ability to build strong relationships across different teams.

• You are resilient, hands-on and comfortable working in a fast-moving operational environment.

• You have a strong sense of customer and operational excellence, with a focus on achieving both quality and productivity targets.

• Previous experience in the fashion, luxury, retail or e-commerce industry would be a plus.