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Armory

Agentic AI orchestration for healthcare operations

Applied AI Strategist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • Understand how care providers operate, including their workflows, handoffs, and workarounds.
  • Look beyond a customer's request to identify the underlying problem.
  • Take responsibility for delivering reliable systems used by millions.
  • Be comfortable creating playbooks and processes where none exist.
  • Understand system capabilities and guide build discussions toward an appropriate long-term solution.

Responsibilities

  • Guide product and engineering teams in building solutions and demonstrate them to current and prospective customers.
  • Onboard customers onto the platform, automate their core transactions, drive adoption, and help them reach a trusted steady state.
  • Build customer relationships through delivery and serve as a primary point of contact.
  • Work closely with customer teams to understand their operations and identify what should be built next.
  • Turn each deployment into a repeatable process and develop the supporting tools.
  • Map customers' current operations, define the future system, and drive the transformation through delivery.
  • Write product specifications, trace workflows with customers, redesign operating models, and work with engineers to put systems into production.

About the Company

Armory

Agentic AI orchestration for healthcare operations

Armory Medical builds AI-powered orchestration tools for U.S. healthcare operations. Its core product is Avery, an intelligent voice agent that automates DME provider workflows and other clinical operations. Avery handles inbound and outbound calls to schedule appointments, follow up with patients, provide equipment usage guidance, and share real-time order status. It also sends automated reminders and follow-ups for resupply needs and post-delivery check-ins. The platform acts as an agentic orchestration layer that coordinates multiple tasks across heterogeneous systems, reducing patient wait times and letting staff focus on higher-priority work. The company positions its platform as scalable SaaS for healthcare providers from small clinics to large networks, and aims to improve efficiency and care delivery by automating routine tasks with AI.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
2024

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