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Ethos Veterinary Health

Specialty and emergency veterinary network

Veterinary Nurse Manager - Emergency & Critical Care

Veterinary ProfessionalsConfirmed live in the last 24 hours
Full-timeBoulder, CO, USA$85k - $90k /yr

About the Job

Requirements

  • An associate's degree in animal technology or a bachelor's degree is preferred, along with current technical certification (RVT, CVT, LVT, or CVA); relevant experience or an equivalent combination of education and experience will be considered.
  • At least 5 years of experience working in a veterinary clinical role.
  • At least 2 years of full-time work experience in a leadership role such as lead, supervisor, or manager.
  • Fluent English speaking and reading skills are required; fluency in multiple languages is a plus.
  • Knowledge of disease processes, treatment quality, and compassionate patient care.
  • Proficiency in scheduling, documentation, and information systems.
  • Ability to identify opportunities to streamline operations and enhance the client experience.

Responsibilities

  • Oversee key hospital operations, manage staffing and schedules, coach and develop nursing team members, delegate responsibilities, and contribute to patient care to ensure compassionate, high-quality treatment and accurate medical documentation.
  • Provide leadership and oversight for the Emergency, ICU, and Critical Care departments, fostering operational excellence and strong patient outcomes.
  • Oversee daily clinical operations and work with the Medical Director and Hospital Director to ensure departmental standards and organizational goals are met.
  • Serve as a positive role model and mentor for employees.
  • Hold regular one-on-ones with supervisors and staff, and track and document performance.
  • Oversee annual performance appraisals, raises, and disciplinary actions in partnership with leadership and Human Resources.
  • Facilitate departmental, leadership, and managerial meetings.
  • Create and manage staff schedules to ensure adequate coverage and workflow efficiency.
  • Approve timesheets and paid time off, and process payroll.
  • Address attendance and punctuality concerns and arrange coverage for absences.
  • Support recruiting by posting jobs, interviewing candidates, overseeing working interviews, extending offers, and coordinating onboarding and offboarding.
  • Review and update protocols, training manuals, and job descriptions.
  • Collaborate with managers and education teams to deliver consistent training programs.
  • Address client concerns, de-escalating when possible or escalating as needed.
  • Gather real-time feedback from doctors on workflows and patient care.
  • Maintain accurate employee records, forms, and documentation.
  • Track departmental goals, common errors, and key performance indicators to drive process improvements.
  • Evaluate client needs, ensure satisfaction, and uphold service standards.
  • Adapt communication to support staff, clients, and patients effectively.

Desired Qualifications

  • A bachelor's degree is preferred.
  • Fluency in multiple languages is a plus.

About the Company

Ethos Veterinary Health

Specialty and emergency veterinary network

Ethos Veterinary Health operates a nationwide network of more than 140 specialty and emergency veterinary hospitals across North America. It brings together over 1,500 specialized veterinarians who treat nearly 2 million pets each year. Hospitals in the network share advanced diagnostic tools and apply a scientific, evidence‑based approach to patient care, enabling collaboration across sites and access to specialized expertise. What makes Ethos different is the combination of a large, integrated network with deep specialty medicine and a focus on high-quality outcomes and professional collaboration, rather than isolated clinics. The company’s goal is to raise veterinary standards by delivering expert, evidence‑based care and to provide rewarding careers for veterinary professionals while advancing pet health.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Woburn, MA
Founded
2015

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