Circle K

Global convenience stores and fuel stations

Store a Manager

Retail Store ManagementUpdated on Nov 9

Full-timeAvon, OH, USA$19 - $32In-person

About the Job

Requirements

A high school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience, is preferred.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative, Lead Customer Service Representative, and Store Assistant job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative, Lead Customer Service Representative, and Store Assistant job descriptions.
Ability to use a computer, or acquire the skills necessary to use a store computer for completing and analyzing reports, inventory control, cash control, and employment-related forms.
A valid driver's license and dependable transportation are required.
Open availability is required.
Ability to communicate orally and in writing in English is required.
Ability to perform the essential duties and physical functions described in the posting is required.
Ability to work in the described conditions is required.
Ability to operate a motor vehicle is required.
Ability to sit for long periods is required.
A Food Server certificate, such as ServSafe, and Food Safety Management certification may be required.
Ability to work at least 50 hours per week is required.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors, is required.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist is required.
Ability to grasp, reach, and manipulate objects with the hands for an entire shift, with eye-hand coordination, is required.
Ability to push or pull with the arms using up to 20 pounds of force is required.
Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull is required.
Ability to work alone and tolerate occasional noise is required.
Ability to stand or walk for an entire shift is required.
Ability to climb a ladder to store or retrieve materials or place or remove signs may be required.

Responsibilities

Directly supervise the activities of two or more full-time employees, including Assistant Managers, Lead Representatives, and Customer Service Representatives.
Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Develop, manage, and assign tasks to ensure the store is clean, adequately stocked, organized, and maintained according to company standards.
Maintain a professional and supportive image among subordinates and supervisors.
Schedule employees according to company guidelines and business needs to maximize customer service and maintain the store image.
Use nondiscriminatory management practices when hiring, training, counseling, mentoring, motivating, and separating employees.
Develop positive and professional relationships with suppliers.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Maintain regular and predictable onsite attendance.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely performance appraisals in Workday for all employees and provide performance-based feedback, including 30-, 60-, and 90-day, 12-month, and anniversary check-ins.
Train employees to meet company standards for customer service, store image, and marketing execution.
Train employees on safety procedures and promote safety awareness.
Mentor and train employees on cash awareness and expectations to reduce risk to the company and business unit.
Ensure employees complete required training on time.
Develop methods to ensure employees receive appropriate communications in a timely manner.
Establish ongoing periodic communication meetings with store employees and the District Manager.
Evaluate store needs and develop specific action plans to achieve desired objectives.
Organize and maintain store files and manuals.
Manage and supervise store employees to ensure required and requested reports are completed accurately and on time.
Manage and supervise store employees to ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for all money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Notify the District Manager of sales, cash, inventory, or operating discrepancies.
Work approximately 95% indoors while also cleaning parking lots and gas pumps and taking out garbage.
Work across shifts, including weekends and holidays, with minimum direction and periodic supervision.

Desired Qualifications

An equivalent combination of education, training, and work experience may substitute for the preferred high school diploma or equivalent plus 1 to 2 years of retail experience.

Tri-State BU - Region 02 - Market 06: 33501 Just Imagine Drive, Avon, Ohio 44011

Shift Availability

Flexible Availability

Time Type

ESSENTIAL DUTIES:

The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:

Leadership and Management: Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s).

Recruits, hires and trains positive, enthusiastic employees, ensuring excellent customer service.

Develops, manages and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept based on Company standards.

Maintains a professional and supportive image among subordinates and supervisor.

Schedules employees within Company guidelines and to the needs of the business to maximize customer service and maintain store image.

Implements non-discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees.

Store Relationships:

Develops positive and professional relationships with all suppliers.

Promotes excellent service and resolve customer complaints in a timely, professional manner.

Provides regular and predicable onsite attendance.

Promotes and ensures a safe, positive public image within the neighboring community.

Training and Development:

Prepares on-going and timely performance appraisals in Workday for all employees, providing proper performance-based feedback, this including 30- and 60-Days check-ins, 90-Days, 12 Months, and ongoing Anniversary check-ins.

Trains all employees ensuring that customer service, store image and marketing execution meet Company standards.

Trains all employees on safety procedures and promote safety awareness.

Mentors and trains all employee on cash awareness and expectations to help reduce risk to the company/BU.

Ensures employees complete all required training in a timely manner.

Communications:

Develops ways and means to ensure that all employees receive proper communication in a timely manner.

Establishes periodic on-going communication meetings with all store employees and the District Manager.

Organizing and Planning:

Evaluates and develops specific action plans to address the needs of the store in order to reach the desired objectives.

Organizes and maintains all store files and manuals.

Manages and supervises store employees to ensure that all required and requested reports are completed accurately and timely.

Manages and supervises store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.

Ensures that all required employment related posters and signs are in a place that is easily accessible to all employees.

Financial: Analyzes daily sales and expense information and takes appropriate action to maximize sales and net profits.

Budgets and forecasts P&L lines, as well as understands and manages merchandise margins.

Safeguards and accounts for all money received and disbursed.

Performs all other financial analysis necessary to maximize sales and net profits.

Notifies Distric Manager of any sales, cash, inventory or operating discrepancy.

JOB REQUIREMENTS:

High school diploma or equivalent plus 1 to 2 years of retail work experience or an equivalent combination of education, training and work experience preferred.
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions.
Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions.
Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion and analysis of reports, inventory control, cash control, employment related forms, etc.
A valid driver’s license and dependable transportation.
Ability to have open availability.
Ability to communicate (orally and in writing) in English.
Ability to perform essential duties and physical functions described above.
Ability to work in the conditions described below.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Certificates & Licenses: Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Complete physical activity inventory of the position includes:

Ability to work a minimum of 50 hours per week
Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors
Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)
Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups).
Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye-hand coordination.
Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)
Able to reach overhead for objects
Ability to bend and twist at waist
Ability to communicate orally
Ability to operate a cash register and/or computer keyboard
Ability to stoop, kneel, squat, bend, push, and pull
Ability to work alone
Be exposed to occasional noise
Ability to stand and/or walk for an entire shift

May require climbing a ladder to store and retrieve materials or place and remove signs)

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position includes:

Work requires 50 hours per week and can include hours on all shifts, week-ends and holidays.
Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.
Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer
Exposure to occasional noise.
Work with minimum direction and periodic supervision.

JOB DESCRIPTION ACKNOWLEDGMENT

This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.

Hiring Range: $19.00 to $32.00

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English

In Spanish

About the Company

Circle K

Global convenience stores and fuel stations

Circle K operates an international network of convenience stores and fuel stations across Europe. At each location, customers can refuel or fast-charge electric vehicles, wash their car, and purchase coffee, fresh food and everyday items, plus access fuel cards and mobility services for business fleets. The experience is a one-stop shop where customers can pay at the pump, add services like car wash, and manage fleet needs through integrated mobility solutions. By combining a large network with fuels, charging, quick-service food, and fleet tools, Circle K differentiates itself from rivals and aims to serve both individual drivers and businesses with convenient energy and mobility options.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Tempe, AZ
Founded: 1951

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