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IHG

Global hotel company

Director of Projects - Design

Program ManagementConfirmed live in the last 24 hours
Full-timeAtlanta, GA, USA

About the Job

Requirements

  • 12–15 years of experience in luxury or lifestyle hospitality design, development, architecture, or project-delivery programs.
  • Demonstrated understanding of the full hotel development lifecycle, from programming and concept design through documentation, procurement, construction, installation, and opening.
  • Demonstrated success working directly with hotel owners, developers, senior executives, designers, architects, consultants, and operators.
  • Strong knowledge of hospitality interiors, architecture, FF&E, procurement, and construction processes.
  • Strong executive communication, presentation, negotiation, and stakeholder-management skills.
  • Ability to lead multiple complex projects simultaneously while maintaining strategic perspective and attention to critical details.
  • A highly collaborative leadership style, with the confidence to challenge, influence, and make difficult recommendations.
  • Passion for hospitality, design excellence, guest experience, and the creation of distinctive, culturally relevant destinations.

Responsibilities

  • Lead execution and oversight of a portfolio of Luxury & Lifestyle hotels through design positioning, renovation, repositioning, and conversion projects.
  • Guide projects from initial vision and concept development through design documentation, procurement, construction, installation, and opening.
  • Establish clear priorities, milestones, decision points, and accountability across each project.
  • Identify project risks early and drive timely resolution of issues affecting design quality, schedule, budget, or delivery.
  • Maintain visibility across the portfolio, escalating critical decisions and risks to leadership when appropriate.
  • Ensure the original design ambition and brand experience remain intact as projects move from concept into execution.
  • Partner with the Director of Creative Studio to translate creative direction into clear project priorities and actionable decisions.
  • Lead milestone reviews across concept, schematic design, design development, mock-ups, samples, procurement, and opening readiness, consistent with the Luxury & Lifestyle project review framework.
  • Evaluate design solutions holistically, balancing brand expression, guest experience, operational requirements, constructability, cost, and schedule.
  • Resolve design challenges while preserving the defining ideas that give each property its character and sense of place.
  • Serve as a senior, trusted design and project partner to hotel owners, developers, ownership representatives, consultants, and project teams.
  • Lead complex conversations with confidence, diplomacy, and clarity, particularly when competing priorities require decisive direction.
  • Build alignment among Ownership, Brand, Design, Development, Operations, Procurement, and external consultants.
  • Frame decisions in the context of design intent, guest experience, owner investment, project risk, and long-term asset quality.
  • Create clear paths forward when stakeholder priorities diverge.
  • Establish disciplined project governance, including review milestones, decision tracking, risk identification, and escalation.
  • Monitor project progress against agreed schedules, budgets, scope, and quality objectives.
  • Drive timely decisions and maintain accountability across internal and external project teams.
  • Anticipate potential conflicts or delivery risks and develop strategies to address them before they compromise project outcomes.
  • Provide leadership with concise portfolio reporting and visibility into critical project decisions, risks, and priorities.
  • Coordinate with architecture, interior design, lighting, landscape, food and beverage, spa and wellness, signage, art, styling, procurement, and OS&E partners as appropriate to the project.
  • Guide the review of FF&E, architectural finishes, lighting, art, signage, specialty millwork, samples, prototypes, mock-ups, and other critical guest-facing elements.
  • Partner with project teams to evaluate substitutions and value-management decisions while protecting essential design and experience priorities.
  • Participate in site reviews and opening-readiness assessments to ensure the delivered environment reflects the approved design vision and intended guest experience.
  • Foster a culture of collaboration, accountability, design excellence, and solutions-oriented project leadership.
  • Mentor team members in project management, owner engagement, communication, decision-making, and design execution.
  • Strengthen project-management tools and working practices to create greater consistency and visibility across the Luxury & Lifestyle portfolio.
  • Strengthen enterprise-wide learning and cross-pollination by sharing creative insights, emerging practices, and lessons learned across brands, regions, and disciplines.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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