Berkshire Hathaway

Diversified holding company across insurance, utilities

Legal Billing Supervisor

Accounts Payable/ReceivableConfirmed live in the last 24 hours

Full-timeCalifornia, USA$77k - $102.1k /yr

About the Job

Requirements

A bachelor's degree from an accredited college or university is required.
A minimum of five years of related experience or an equivalent combination of education and experience is required.
Knowledge of legal billing and/or workers compensation insurance claims management is required.
Proficiency with the Microsoft Office Suite and the ability to quickly master proprietary and vendor software applications are required.
The ability to solve practical problems and work with variables where standardization is limited is required.
The ability to interpret instructions in written, oral, diagram, graph, or schedule form is required.
The ability to apply arithmetic concepts, fractions, percentages, ratios, and proportions to practical situations and derive appropriate conclusions is required.
The ability to read and interpret complex documents, including legal bills, legal opinions, legal letters, legal briefs, claim notes, and claim data fields, is required.
The ability to write clear, concise reports that accurately convey technical information is required.
The role requires decision-making within its area of responsibility, sound judgment, appropriate escalation, and the ability to explain reasoning.
The role requires effective interpersonal and conflict-resolution skills, adaptable communication, listening, clarification, group presentation and facilitation, and effective meeting participation.
The role requires providing quality customer service, resolving complex situations, responding promptly to customer needs and requests, and soliciting customer feedback.

Responsibilities

Oversee the review and entry of legal invoices for the Claims department, including developing and managing a team of Legal Bill Analysts who review high volumes of invoices for accurate billing amounts, correct claim and firm assignment, and adherence to business rules before processing.
Reinforce organizational values and behaviors through leadership actions and use experience, judgment, and leadership skills to achieve results within established timelines.
Anticipate and solve problems proactively, ensure employees understand accountability, roles, responsibilities, and performance standards, and provide ongoing feedback and support.
Execute responsibilities professionally and in accordance with internal policies and regulatory, financial, and ethical standards.
Ensure Legal Bill Analysts provide high internal-partner satisfaction and manage incoming invoice costs effectively while adhering to company policies and applicable state and federal regulations.
Manage the legal billing software, including setting up firms and users, coordinating support for complex technical matters, translating technical requirements and business needs for the information technology group, and coordinating with vendors as needed.
Manage team workflow by planning, assigning, and directing work; establish objectives and goals and ensure timely responses and results.
Identify continuous-improvement opportunities to resolve billing discrepancies and maintain consistent invoice review and fee-adjustment processes; modify procedures to improve processing efficiency, accuracy, speed, quality, and output.
Provide performance feedback, employee recognition and rewards, and disciplinary action with assistance from Human Resources and department leadership when necessary.
Develop and maintain reporting tools for Legal Billing team performance and external legal firm billing cost averages; provide information and analytical support to Finance and Claims teams; perform and record random reviews to verify data accuracy and validity.
Perform special assignments and projects as assigned.
Respond appropriately and promptly to customer needs and complex issues, and use customer feedback to improve service and procedures.

Desired Qualifications

Paralegal certification is preferred.
Prior supervisory experience is preferred.
Expertise in CouncilLink by LexisNexis is strongly preferred.

Salary Range: 77020 to 102100 (Currency: USD) (Pay period: per-year-salary)

WHAT WE'RE LOOKING FOR

The Legal Billing Supervisor oversees the review and entry of legal invoices for the Claims department. This includes development and management of a team of Legal Bill Analysts who complete a high volume review of invoices, ensuring accurate billing amounts, correct claim and firm assignment, and adherence to business rules in preparation for processing.

LEADERSHIP RESPONSIBILITIES

Models and reinforces organizational values and behaviors in all leadership actions. Relies primarily on experience, sound judgment and leadership skills to perform the functions of the job and achieve results in established timelines. Takes a proactive approach to anticipating and solving problems. Ensures that employees understand their level of accountability and takes appropriate action to ensure employees fully understand roles, responsibilities and performance standards and provides ongoing feedback and support. Executes all responsibilities with professionalism and in accordance with the organization’s internal policies, as well as regulatory, financial, and ethical standards.

ESSENTIAL RESPONSIBILITES

Ensures that the team’s Legal Bill Analysts provide high internal partner satisfaction and effective cost management of incoming invoices while adhering to Company policies and compliance with appropriate State and Federal regulations.
Manages the Company’s legal billing software, including setting up new firms and users and coordinating support for complex technical matters. Develops a thorough understanding of the legal billing process to a degree that allows for translation of technical requirements and business needs to the information technology group and coordination with vendor as needed.
Manages the workflow of the team including planning, assigning, and directing work. Establishes clear objectives and goals for the team and ensures timely responses and results.
Seeks opportunities for continuous improvement to rectify billing discrepancies to achieve a consistent invoice review and fee adjustment system. Develops modifications to procedures for efficient and accurate processing to enhance speed, quality and output.
Provides effective performance feedback through employee recognition, rewards and disciplinary action, with the assistance of Human Resources and department leadership, when necessary.
Develops and maintains reporting tools relating to the performance of the Legal Billing team and billing cost averages for external legal firms. Provides this information and analytical support to our in-house Finance and Claims teams. Performs and records random reviews to verify data accuracy and validity.
Performs special assignments and projects as assigned.

QUALIFICATIONS:

EDUCATION

Education: Bachelor's degree from an accredited college or university required.

Certifications/Licenses: Paralegal Certification preferred.

WORK EXPERIENCE

Minimum of five (5) years of related experience or equivalent combination of education and experience required.
Prior supervisory experience preferred.

TECHNICAL/FUNCTIONAL KNOWLEDGE

Knowledge of legal billing and/or workers compensation insurance claims management.
Proficient on the Microsoft Office Suite and able to quickly master proprietary and vended software applications.
Expertise in CouncilLink by LexisNexis is strongly preferred.

MATH AND REASONING

General: Able to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Able to interpret a variety of instructions furnished in written, oral, diagram, graph, or schedule form. Able to apply concepts such as addition, subtraction, multiplication, division, fractions, percentages, ratios, and proportions to practical situations. Ability to derive appropriate conclusions and apply on the job.

LANGUAGE ABILITY

Able to read and interpret complex documents including legal bills, legal opinions, legal letters, legal briefs, claim notes, and claim data fields.
Able to write clear, concise reports accurately conveying technical information.

CORE COMPENTENCIES

PROBLEM SOLVING & DECISION MAKING

Displays confidence and willingness to make decisions within area of responsibility.

Steps back from issue to see the big picture; considers potential impact on customer and organization when making decisions.

Exhibits sound and accurate judgment.

Escalates problems to appropriate authority as needed.

Supports and explains reasoning for decisions.

Willingly collaborates to solve problems; provides useful input and feedback to aid in decision making.

COMMUNICATION & COLLABORATION

Effective communicator with strong interpersonal and conflict resolution skills.

Able to successfully build relationships and adapt communication style in various environments.

Listens and requests clarification.

Responds well to questions and feedback.

Demonstrates effective group presentation and facilitation skills.

Contributes effectively in meetings.

Speaks clearly and persuasively in manner suitable to the understanding of the listener.

CUSTOMER SERVICE

Provides for quality customer service.

Appropriately responds to and resolves complex situations/problems.

Responds promptly to customer needs, requests for service and assistance.

Solicits customer feedback to improve service and enhance existing procedures. Responds in a timely manner.

WHAT WE OFFER

Hybrid Work Schedule (up to 2 days work from home upon eligibility)

Paid Time Off

Paid Holidays

Immediate Vesting of Retirement Savings + Company Match

Group Health Insurance (Medical, Dental, and Vision)

Life and AD&D Insurance

Long Term Disability Insurance

Hospital Indemnity Insurance

Accident and Critical Illness Insurance

Flexible Savings Accounts

Paid Community Volunteer Day

Employee Assistance Program

Tuition Reimbursement Program

Employee Referral Program

Diversity, Equity and Inclusion Program

WHO WE ARE

With more than 50 years in business, Berkshire Hathaway Homestate Companies (BHHC) has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.

At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace—something we truly value. We’ve created an approachable and collaborative atmosphere. Here you’ll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.

About the Company

Berkshire Hathaway

Diversified holding company across insurance, utilities

Berkshire Hathaway is a diversified holding company that owns and manages a portfolio of businesses across insurance, utilities, manufacturing, and retail. It generates revenue from the profits of its subsidiaries and from investment income from its large portfolio of stocks and bonds. Its operations include providing property and casualty insurance, operating utility companies, manufacturing goods, and owning retail brands such as Borsheim's Fine Jewelry. Its goal is to build long-term shareholder value by sustaining cash flow and value across a broad mix of high-quality companies and investments.

Company size: 11-50
Company stage: IPO
Headquarters: Omaha, NE
Founded: 1839

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