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Reliance Health

Tech-enabled affordable telemedicine and insurance

Associate Nursing Officer

Full-TimeUpdated on 10/14/2026
NGN157.4k/mo+ Annual performance bonus + Learning and development allowance
Entry
Bachelor's, Associate's
Lagos, Nigeria
In PersonMust reside within 10 km of the clinic.
Medical, Clinical & VeterinaryNursing & Frontline Patient Care

About the job

Requirements
  • Minimum of an Ordinary National Diploma in Nursing or a degree in Nursing, and registration as a Nurse and/or Midwife with a valid license to practice.
  • 0–1 year of work experience.
  • Must reside within a 10 km radius of the clinic.
Responsibilities
  • Welcome and prepare patients for consultations, treatments, or procedures.
  • Gather detailed patient health histories and record them accurately.
  • Carry out basic physical checks, including measuring temperature, blood pressure, and pulse.
  • Determine how urgently each patient needs care and inform the supervising nurse or doctor.
  • Assist with minor procedures and treatments as directed by medical staff.
  • Monitor patients after procedures and report concerns immediately.
  • Collect blood and other samples safely using correct techniques.
  • Label each sample clearly with patient details and test information.
  • Adjust collection methods for different patient groups, such as children or elderly patients.
  • Package and store samples properly to avoid mix-ups or damage.
  • Deliver samples to the laboratory promptly and confirm none are missing.
  • Keep the work area clean, organized, and well-supplied.
  • Explain treatment plans, test procedures, and next steps in simple, clear language.
  • Answer patients’ questions about their care or the collection process.
  • Provide additional information when needed and ensure patients understand what to expect.
  • Educate patients on healthy lifestyle habits, including nutrition, exercise, and stress management.
  • Provide supportive, non-judgmental counselling to encourage healthy choices.
  • Record patient assessments, procedures, and sample details accurately in the electronic health record system.
  • Keep data up to date and maintain patient confidentiality.
  • Generate reports and summaries for quality reviews or clinical meetings as required.
  • Treat every patient with respect, empathy, and professionalism.
  • Help patients understand their rights, treatment plans, and test results when shared.
  • Follow infection control, safety, and waste disposal procedures.
  • Ensure tools, equipment, and supplies are ready for safe use before procedures.
  • Work closely with doctors, nurses, laboratory staff, and pharmacists to deliver coordinated care.
  • Communicate clearly with team members to avoid delays or errors.
  • Participate in daily team meetings and share feedback to improve care and workflow.
  • Take part in training sessions to strengthen clinical and communication skills.
  • Identify process-improvement opportunities and share ideas with the clinical team.
  • Support a culture of safety, respect, and learning within the clinic.
Desired Qualifications
  • Ability to counsel patients and provide health advice in more than one local or regional language.
  • Familiarity with electronic medical records or digital charting systems.
  • Comfort using basic technology, including laptops, tablets, and Microsoft Office software.
  • Phlebotomy skills for sample collection and handling.
  • Ability to work a 12-hour shift within a clinic setting.

About the company

Reliance Health delivers affordable, accessible healthcare in emerging markets by combining subscription-based health insurance with telemedicine and a mix of partner and proprietary healthcare facilities. Its offerings are accessed through a technology-enabled platform that connects individuals and businesses to care, including online consultations and in-person services across its network. The company differentiates itself by targeting underserved populations with an integrated model that lowers costs and expands access—using technology to streamline insurance, telehealth visits, and facility access. The goal is to improve health outcomes for underserved communities by making healthcare cheaper and easier to obtain through a scalable digital-physical care network.

Company Size

501-1,000

Company Stage

Series B

Total Funding

$48.4M

Headquarters

Nigeria

Founded

2016

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Simplify's Take

What believers are saying

  • General Atlantic updated its Reliance Health investment page on 2026-03-14, signaling continued support.
  • Official 2026 clinic pages list Abuja, Port Harcourt, and eight active RFC locations.
  • The company still markets 24/7 virtual consultations for employers, preserving recurring B2B revenue.

What critics are saying

  • In July 2025, Reliance Health cut 106 employees to chase breakeven immediately.
  • Ex-employees said growth outside Nigeria lagged, crushing Egypt and Senegal expansion economics.
  • If more capital evaporates, clinic-heavy expansion and multi-country underwriting failures can kill the company.

What makes Reliance Health unique

  • Reliance Health combines insurance, telemedicine, and owned clinics across Nigeria and Texas-based operations.
  • General Atlantic backs a healthcare platform with eight Reliance Family Clinics in 2026.
  • It sells integrated corporate wellness and 24/7 virtual care, not single-point telemedicine.

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Benefits

Health Insurance

Unlimited Paid Time Off

Remote Work Options

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

2%
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To date, Reliance Health has raised $48M in total funding, including a $6M Series A funding round in January 2020 led by Partech, with participation from Y Combinator, LoftyInc Capital, Golden Palm Investments, Picus Capital, and Ventures Platform.