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United Airlines

Flies passengers and cargo worldwide from US hubs

Flight Attendant

Food Service & HospitalityPosted on Nov 10
Full-time$38.21 - $100.13 /hr

About the Job

Requirements

  • Applicants must be at least 21 years old at the time of application.
  • Applicants must be high school graduates or have a GED; two or more years of college are preferred.
  • Applicants must have at least one year of customer-service experience in a service industry such as retail, hospitality, food, teaching or education, aviation, or social service.
  • Applicants must speak clearly, concisely, and in an organized manner, loudly enough to be heard in an emergency.
  • Applicants must speak, read, write, and understand English fluently and must read and speak Italian fluently.
  • Applicants must be able to hear all types and ranges of sound.
  • Applicants must communicate effectively in high-stress situations such as aircraft evacuations, security threats, delays, medical emergencies, severe weather, and turbulence.
  • Applicants must maintain a professional appearance and grooming standards and follow uniform, hair, tattoo, and piercing guidelines. Tattoos are not permitted on the head, hands, fingers, or neck, including behind the ear, and cannot be covered by makeup or bandages. Visible tattoos on arms, wrists, legs, and feet may not exceed credit-card or employee-badge size (3.5 by 2.24 inches), unless covered by standard uniform pieces, and must not be offensive or objectionable.
  • Decorative covers, adornments, or jewelry on teeth or in the mouth are not permitted.
  • Applicants must proficiently operate electronic devices, including phones, tablets, and laptops, to complete required tasks.
  • Applicants must possess a valid passport book before applying, with at least 18 months of remaining validity and two consecutive blank pages. A U.S. passport or a foreign passport with applicable visas and unrestricted global travel eligibility is accepted; a pending or renewal application is insufficient.
  • Applicants must be able to travel to and from all countries served by United without restrictions and be eligible to enter and exit those locations as working crew members.
  • Applicants must be able to stand, walk, kneel, bend, stoop, stretch, reach, lift luggage or other heavy objects, and push or pull a beverage cart weighing up to 250 pounds.
  • Applicants must pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold, without shoes, to operate equipment, machinery, and doors.
  • Applicants must be able to sit in an assigned jump seat with the seatbelt and shoulder harness fastened.
  • Applicants must serve and/or sell food and beverages, including alcohol, diligently and professionally.
  • Applicants must be legally authorized to work in the United States.
  • Applicants must be willing and able to work a flexible schedule supporting 24/7 operations, including weekdays, weekends, holidays, and scheduled or reserve days.
  • Trainees must successfully complete a water-pool evacuation drill during training.
  • Applicants must complete pre-employment Department of Transportation drug screening, comprehensive background checks, fingerprinting, and vision and hearing tests.
  • Applicants must pass Department of Transportation and Federal Aviation Administration pre-employment and randomized drug screens; medical and recreational marijuana are prohibited.
  • Applicants must pass a 10-year criminal background check, and their background must not prevent travel to destinations served by United. Certain driving-while-impaired or driving-under-the-influence convictions may require a Canadian Temporary Resident Permit to permit travel to and from Canada.
  • Applicants must meet Federal Aviation Administration and United hearing and vision requirements, with or without reasonable accommodation. Hearing loss in the better ear must not exceed 40 dB averaged at 500, 1,000, and 2,000 Hz, and each eye must have corrected far and near vision of 20/40 or better.

Responsibilities

  • Ensure the highest levels of safety.
  • Adapt and respond to different customer-facing scenarios, engage directly with customers, resolve issues with understanding and compassion, and influence customer loyalty through service.
  • Represent United professionally.
  • Fulfill reserve assignments on short notice, work nights, weekends, holidays, and extended hours, and be away from the assigned base for days at a time.
  • Meet schedule and customer expectations through dependability and timeliness.
  • Work independently and as part of a team.
  • Serve customers and create memorable experiences during flights.

Desired Qualifications

  • Two or more years of college are preferred.

About the Company

United Airlines

Flies passengers and cargo worldwide from US hubs

United Airlines flies passengers and cargo across the United States and to destinations around the world, running a hub network that spans Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles and Guam. It was a founding member of Star Alliance, the global airline partnership that links its routes and frequent-flyer benefits with carriers such as Lufthansa and Air Canada. Travelers book seats in economy, premium and Polaris business cabins, and United earns money from fares, bag and seat fees, cargo, and its MileagePlus loyalty program, which sells miles to card partners. United traces its roots to Varney Air Lines, which began flying airmail in 1926, and is based in Chicago.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1926

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