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Zimmer Biomet Holdings

Develops joint replacement, robotics, smart implants

Program Development Specialist

Solution EngineeringUpdated on Nov 3
Full-timeDetroit, MI, USA

About the Job

Requirements

  • A B.S. in Engineering or an M.S./Ph.D. in Neuro or Biological Science, with 2+ years of experience in field support, engineering, or another customer-facing function with a medical device company, is preferred; equivalent years of experience and education will be considered.
  • Excellent communication, organizational, and customer-relations skills.
  • Ability to work without specific direction on daily activities.
  • Ability to determine one’s own schedule based on business needs.
  • Ability to apply technical knowledge to solve varied and complex problems, including problems not previously encountered.

Responsibilities

  • Build successful programs by aligning with hospital and facility stakeholders, including surgeons, operating room and other facility staff as necessary, sales colleagues, and local implant teams to onboard users and drive utilization of Zimmer Biomet products, focusing mainly on the ROSA One Brain System.
  • Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on Zimmer Biomet systems and products.
  • Develop support plans with hospital administrators, surgeons, and staff, using available tools, resources, and materials, to launch, promote, and develop robotic programs.
  • Provide on-site support for product demonstrations and educational initiatives to build local and regional market awareness.
  • Perform new system installations, preventive maintenance, troubleshooting, and repair for installed Zimmer Biomet systems and products, following established processes.
  • Follow internal communication and documentation policies, including quality assurance.
  • Perform key administrative duties.
  • Promote customer satisfaction through timely responses to customer inquiries, clear and effective communications, and professional appearance.
  • Attend product trade shows and annual training as required.
  • Provide support for medical education events as required.

Desired Qualifications

  • Proven track record of achieving strong results.
  • Strong interpersonal and communication skills.
  • Strong presentation and demonstration skills.

About the Company

Zimmer Biomet Holdings

Develops joint replacement, robotics, smart implants

Zimmer Biomet manufactures and markets musculoskeletal medical devices and instruments for joint replacement, surgical trauma, and sports medicine. Its products include joint implants, surgical tools, and smart implants, often supported by robotic-assisted surgery systems. The company develops, produces, and sells these devices and provides services such as medical education and training to healthcare professionals to support procedures and outcomes. Compared with competitors, Zimmer Biomet benefits from a long history (over 90 years), a global footprint, and a focus on integrated solutions that combine advanced implants with robotics technology and education partnerships. Its goal is to advance patient care by delivering reliable devices, technologies, and professional training that improve surgical outcomes and collaboration with healthcare providers.

Company size
10,001+
Company stage
IPO
Headquarters
Warsaw, IN
Founded
1927

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