Job Description

How You'll Make An Impact:

As a Food Service Manager, you will lead the daily operations of the dietary department, ensuring efficient service delivery and full compliance with Public Health and Long-Term Care standards. You’ll provide visible leadership during meal service, supporting team performance, monitoring quality, and ensuring a positive dining experience for residents.

You’ll be responsible for all aspects of people management, including hiring, scheduling, training, and performance management, while ensuring alignment with collective agreements and Ministry guidelines. This role also oversees inventory, reporting, and budget management, ensuring the department meets operational and financial targets.

Collaborating closely with cross-functional teams, you’ll drive efficiencies, manage costs, and support continuous improvement initiatives. You’ll also lead menu planning to ensure compliance with regulatory standards while incorporating resident feedback, and support the development and maintenance of residents’ nutritional care plans.

Key responsibilities:

Lead the day-to-day operations of the dietary department, ensuring efficiency and compliance with Public Health and Long-Term Care standards
Provide hands-on leadership during meal service to monitor quality, processes, and resident satisfaction
Oversee all staffing functions, including hiring, scheduling, training, and employee development
Provide coaching, performance management, and corrective action as needed
Ensure appropriate staffing levels in alignment with collective agreements and Ministry requirements
Manage inventory and oversee required reporting for internal leadership, the Ministry, and other stakeholders
Maintain accurate records and support all regulatory reporting requirements
Lead budget planning and ensure adherence to financial targets
Partner with other departments to improve efficiency, enhance service delivery, and control costs
Develop and manage cyclical menu plans that meet regulatory standards and reflect resident feedback
Support the ongoing maintenance of residents’ nutritional care plans, as required

Qualifications

What You'll Need to Succeed:

Successful completion of the Food and Nutrition Management Program from a recognized institution
Canadian Society of Nutrition Management (CSNM) and Advance Food Safety Certification required
Minimum 5 years of experience in food service management
2+ years supervisory or leadership experience
Strong communication skills and interpersonal skills
Prior experience managing in a unionized environment, preferably within long term care

Additional Information

What Sodexo Can Offer You:

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:
Flexible work environment  
Competitive compensation & great employee benefits 
Training and development programs  
Countless opportunities for growth  
Corporate responsibility & sustainability  
An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class. 

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

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Compensation: 58000 to 60000 (CAD) (YEARLY)