Product Operations Analyst @ PartnerStack

About PartnerStackAt PartnerStack, we’re passionate about software and the partnership space — and we’re not afraid to shake things up!

Our mission is to change how the world sells software by creating partnerships that unlock growth. We’re an ecosystem platform with the world’s largest B2B partnerships network, with over 500+ companies using PartnerStack to generate and sustain revenue.

Transforming the industry requires the right people. We’d love to meet you if you’re interested in making partnerships and ecosystems a game-changer in the software industry! We’re a high-impact and cross-team collaboration culture, empowering our teams to achieve success together.

Ready to be a part of our team? Apply now

About you and the role

The Product Operations team mandate is to align the company around our product led growth efforts using data. Product Operations is a function that optimizes the intersection of product delivery, go to market and strategy at PartnerStack. The team is responsible for helping the EDP (Engineering, Design and Product) organization make more reliable decisions by equipping them with relevant usage and performance analytics.

As a Product Operations Analyst, you will be responsible for working closely with the EDP team, and across the organization to enable and communicate the product roadmap and current progress through data and analytics.

You’re a self-starter that tackles a variety of responsibilities and projects. You have strong business acumen, coupled with the ability to build trust and get things done across the organization. You should be detail-oriented and willing to dig deep with data, challenges, opportunities, and processes. Bringing your insights, ideas and recommendations to the table.

What you’ll do

Data-Driven Decision Making: Leverage analytics and market research to inform product strategies and prioritization that will drive user engagement and satisfaction.
Represent the data POV across EDP teams and ensure everyone is working in unison to maximize the value from our data.
Cross-Functional Collaboration: Work closely with EDP, Sales, Marketing, and Customer Success teams to ensure successful product rollouts and iterations.
Be the liaison between internal cross-functional partners and the product team.
User Insight: Regularly interact with customers and partners to gather feedback and understand their needs, translating this into product enhancements and new features.
Run structured experiments to drive a deeper understanding into user behaviour and create visibility into user engagement with specific product features.
Performance Metrics: Establish and monitor key performance indicators to measure product success and inform future development.
Align product metrics with the company’s OKRs and help communicate our progress against them.

You’re a great candidate if you have…

3+ years of experience working hands-on with data as part of a Product team in industries such as Technology, Consulting, Venture Capital or within high-growth startups.
Strong understanding of product development lifecycle, agile methodologies, and release management processes.
Strong analytical skills with high attention to detail and a demonstrated track record of leveraging data to drive product success and business impact.
Proficiency with SQL and data visualization tools (BigQuery, Looker, Pendo, Metabase etc.) will be required.
Analytical mindset and proficiency in using data and metrics to drive decision-making and continuous improvement.
Strong written and verbal communication and presentation skills, with the ability to create messaging for a variety of audiences.
Ability to operate in a fast-paced environment without losing focus on the big picture

Why you’ll love working here

PartnerStack is a fast-growing startup revolutionizing how SaaS companies go to market and scale revenue with partnerships. Beyond challenging the status quo and innovating great products, we aim to build a kickass company.

We set every team member up for success so they can feel energized about their work, be passionate about excellence, and have room to learn every day. That means you can experiment with creative tactics, have the freedom to fail and bounce back stronger — and make a career of a lifetime.

Perks of working at PartnerStack

A digital-first environment, so you can do your best work anywhere in Canada

A MacBook shipped to you and a budget for peripherals of your choice
Flexible working hours (in coordination with your team)
Flexibility to work abroad for up to 8 weeks at a time
Regular social events, even while working remotely
Annual peripheral refresh

Competitive salary and opportunities for promotion
High-quality health insurance, active from your first day
HSA and Wellness Accounts
Generous vacation and time off plan
Employee Stock Option Plan for everyone (ESOP)
RRSP with an employer matching component

Our HQ

Although we’re digital-first, that doesn’t mean you can’t do your best work with us at our downtown office in Toronto — if you want.

Our office space (111 Peter Street, Toronto, ON) is open to all employees. Whether you join us in person or virtually, we’re committed to ensuring every new employee has a great onboarding experience and feels part of a tight-knit team.

Diversity, Equity, and Inclusion

We are committed to equal employment opportunity regardless of race, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, marital status, ablebodiedness or gender identity.

PartnerStack celebrates what makes every member of our team unique and strives to create a safe and inclusive workplace where everyone can be their truest selves. If you require any accommodations to succeed in your role and feel supported in the workplace, please feel free to let us know. We are more than happy to accommodate all.

Product Operations Analyst

PartnerStack

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