Medical Receptionist

Overview

The Women’s Imaging Center is seeking a PRN Saturday Medical Receptionist / Front Desk Clerk to join our growing team. This role serves as a key ambassador of the practice, delivering a professional, welcoming, and patient-centered experience at every interaction—both in person and over the phone.

The ideal candidate is highly organized, detail-oriented, and committed to exceptional patient care service. This individual is comfortable managing multiple responsibilities, including patient intake, scheduling, insurance verification, and payment collection, while ensuring accuracy and efficiency in all aspects of front desk operations.

This position is a travel position meaning you would be responsible for covering multiple offices sometimes throughout the week. Candidates must be willing to travel to other locations (Lakewood, Westminster, and Highlands Ranch) as needed and with last minute notice. The hours and what Saturdays will be determined by the company. The usual shift can be anywhere from 4 hours to 8 hours. There will be certain months where there are 3 or 4 Saturdays and then sometimes none. It just depends on the practice needs. This role does require a dependable mode of transportation and the candidate must be reliable, punctual, and professional. 

Responsibilities

• Greet and assist patients with professionalism, warmth, and compassion
• Manage patient check-in and check-out processes using the Electronic Health Record (EHR) system
• Accurately collect, verify, and update patient demographics and insurance information
• Verify insurance eligibility and ensure patients are scheduled appropriately within network guidelines
• Select correct insurance package and ensure in-network status
• Collect Card on file and Co-pay collection, in accordance with billing policies
• Schedule, confirm, and coordinate patient appointments and follow-up visits
• Answer incoming calls and assist patients with inquiries, scheduling, and general support
• Prepare patient charts and ensure all required documentation is complete prior to appointments and refile charts
• Ensure patients are not scheduled too early and scheduled for the correct exams before the patient arrives
• Escort patients to clinical areas and provide basic exam preparation instructions
• Maintain strict confidentiality and protect patient health information at all times following HIPAA guidelines
• Follow all practice policies, procedures, and billing guidelines
• And other assigned duties

Qualifications

• Minimum 2+ year of medical office or healthcare experience required
• Prior Radiology Imaging center experience preferred
• Previous patient care experience required
• Proficiency with Electronic Health Record systems (Athena, Epic, MyChart, or similar preferred)
• Strong verbal and written communication skills
• High attention to detail with the ability to multitask
• Dependable, punctual, and team-oriented
• Ability to sit, stand, and walk for extended periods throughout the workday
• Associate’s degree (preferred) or a certification from an accredited Medical Assistant or healthcare-related program will be considered

Why Together Women’s Health (TWH)?Because we do things a bit differently here. We’re a rapidly growing network of OBGYN and Radiology private practice groups, and while it’s important to know what we are, it’s more important to know what drives us - our mission to improve the lives of our healthcare partners and their patients. Our actions speak louder than those words. We invest in our talented teams and our connection to our core values last longer than a quick glance through the employee handbook - we live them every day! TWH is a place where careers thrive for those who believe the right team can achieve anything.

What’s in it for you?The hiring range for this position is $22-27.58/hr depending on experience. 

Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.