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Good Roots

Sales Associate 1

Sales Development Representative +1Updated on Nov 15
Full-timeRemote in USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Zero to two years of experience in sales, customer service, or another client-facing role.
  • Comfort with outbound prospecting, cold outreach, and appointment setting.
  • Working knowledge of customer relationship management systems such as Salesforce or HubSpot, or the ability to learn new systems quickly.
  • Strong written and verbal communication skills and careful attention to detail.
  • Ability to work effectively in a fully remote, distributed team environment.
  • Authorization to work in the United States.
  • A quiet, distraction-free home workspace and reliable, high-speed internet connection are required.
  • Ability to communicate clearly in writing and verbally with team members and clients through digital channels.

Responsibilities

  • Conduct outbound prospecting and appointment setting, with most activity focused on new business.
  • Manage a small starter base of accounts to begin building a personal track record.
  • Own Level 1 customer relationship management administration, including stage hygiene, activity logging, and data entry used by the team for accurate forecasting.
  • Maintain sales scripts and objection-handling material as segment positioning evolves.
  • Provide sales operations support, including pipeline reporting, quota tracking, and forecast rollups.
  • Assist with contracts, including assembling statements of work from templates, routing redlines, and tracking electronic signatures.
  • Own marketing-qualified lead and sales-qualified lead tracking and handoff, keeping funnel metrics visible and current.
  • Document discovery notes, next steps, and activity in the customer relationship management system; confirm understanding and follow through on commitments.
  • Build trust through responsive follow-up, learn client context, track commitments, and escalate dissatisfaction or renewal risk early.
  • Sell honestly and professionally, accurately represent capabilities, protect confidential information, and follow pricing, contracting, and customer relationship management standards.
  • Understand core offerings, target clients, and basic pricing; build activity and pipeline against assigned goals and demonstrate progress toward quarterly targets.
  • Build foundational knowledge of offerings, buyer needs, and the sales process; qualify straightforward opportunities and scope standard solutions with guidance.
  • Use defined qualification criteria and discovery questions, keep opportunity stages and next steps accurate, and seek help before opportunities age unnecessarily.
  • Execute the defined sales process, complete follow-up, proposals, and handoffs on time, maintain customer relationship management hygiene, and seek support to move opportunities forward.
  • Collaborate with team members through daily video calls, instant messaging, shared documents, and scheduled team, project, and client meetings.

Desired Qualifications

  • An Associate's or Bachelor's degree in business, marketing, agriculture, or a related field is preferred but not required.
  • Background or personal experience in agriculture, farming, or the food industry.
  • Prior exposure to sales operations, sales enablement, or customer relationship management administration.
  • A track record of meeting activity or performance goals.

About the Company

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